Sales Associate, Part Time Flex, Brea - Pottery Barn

Williams-Sonoma, Inc.; Brea (CA); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking a Sales Associate to deliver exceptional customer service in a dynamic retail environment. This role involves utilizing effective selling techniques and comprehensive product knowledge to enhance the shopping experience. Join a fast-growing company that values autonomy and innovation, offering competitive salaries and a supportive work culture. If you thrive in a team-oriented setting and have a passion for sales, this position is perfect for you. Enjoy the opportunity to connect with customers and help them find the perfect products while being part of a fun and energetic team.

Benefits

Generous employee discount

401(k) plan

Wellness program

Paid vacations and holidays

Health, dental, and vision insurance

Qualifications

• 1-2 years of customer service and retail sales experience preferred.
• Ability to operate POS system and lift up to 75 lbs.

Responsibilities

• Provide outstanding customer service and maintain product knowledge.
• Achieve sales goals and assist customers with special services.
• Maintain store cleanliness and visual merchandise presentation.

Skills

Customer Service

Sales Techniques

Product Knowledge

Time Management

Team Collaboration

Education

High School Diploma or Equivalent

Tools

POS System

Job description

About the Role

As a Sales Associate, you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

1. Provide sincere, friendly, and energetic customer service by exemplifying World-Class service standards.
2. Achieve established sales and contest goals.
3. Maintain knowledge of current sales and promotions.
4. Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
5. Utilize effective selling techniques to build multiple sales and increase productivity.
6. Demonstrate comprehensive product knowledge, including features and benefits.
7. Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
8. Assist in implementation and maintenance of visual merchandise presentation, signage, and lighting.
9. Uphold store maintenance and cleanliness standards; straighten, clean, and help maintain stockroom as needed.
10. Process, ticket, and restock merchandise as needed.
11. Perform other duties as assigned by management.
12. Comply with all Company policies and procedures.

Why you will love working at Williams-Sonoma, Inc.

1. We’re a successful, fast-growing company with an entrepreneurial vibe.
2. A technologically and data-driven business.
3. Competitive salaries and comprehensive health benefits.
4. We’re at the forefront of tech and retail, redefining technology for the next generation.
5. We’re passionate about our internal and external clients and live/breathe the client experience.
6. A smart, experienced leadership team that wants to do it right and is open to new ideas.
7. We believe in autonomy and reward taking initiative.
8. We have fun!

We’re excited about you because...

1. You love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale.
2. You succeed in a team environment, while able to work independently & manage your own time.
3. You thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box.
4. You know what questions to ask your customers in order to understand their personal cooking style & needs.
5. You enjoy discovering the customer’s style, lifestyle & story to connect them to the right products.
6. You are most successful when provided with clearly defined daily sales goals & metrics.
7. High school diploma or equivalent preferred.
8. 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required).
9. Proven ability to prioritize and handle multiple tasks simultaneously.
10. Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items (up to 75 lbs.) while utilizing appropriate equipment and safety techniques.
11. Full-time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday, or Saturday and Sunday).

Physical Requirements:

1. Ability to be mobile on the sales floor for extended periods of time.
2. Ability to operate POS system.
3. Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $16.50-$17.50 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for:

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports your physical, financial, and emotional health.
• Paid vacations and holidays (full-time).
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time).

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H-1B or other employment-based immigration).

This role is not eligible for relocation assistance.

FOR SF ONLY:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.