Sales Associate - Part Time

Total Wine & More; United States; On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Job summary

Total Wine & More in the United States is seeking personable Service Team Members to assist customers, drive sales, and provide product guidance. Roles may include merchandising, front-end tasks, or other duties as needed.

Team members support store operations and uphold safety, compliance, and customer service standards. These positions offer flexible scheduling, including evenings and weekends, with generous store discounts and benefits.

Qualifications

• 1–3 years of work experience; 1+ year of experience in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Maximize product inventory: process freight, organize and distribute inventory, pull and stock merchandise, build displays and end caps, place signage, and support digital business operations by fulfilling orders.
• Assist with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain awareness of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Skills

Customer service

Retail experience

POS systems

Inventory management

Education

High school diploma or equivalent

Job description

Overview

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as a Service Team Member and report to the store management team.

Responsibilities

• Maximize product inventory: process freight, organize and distribute inventory, pull and stock merchandise, build displays and end caps, place signage, and support digital business operations by fulfilling orders.
• Assist with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain awareness of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Qualifications

• High school diploma or equivalent (preferred).
• 1–3 years of work experience; 1+ year of experience in a retail setting (preferred).
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8–10 hours a day.
• Safely lift, load, and handle cases and pallets.
• Climb ladders and lift 50lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, pre‑tax commuter benefits.
• Disability & life insurance coverage.
• Paid parental leave.
• Pet insurance.
• Critical illness and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development & product training.
• Consumer classes & more.

Additional Information

Worker Type: Regular. Pay Range: $18.29 – $25.60 hourly. Connecting people through joyful experiences!

Equal Opportunity Employment

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.