Sales Associate | Service Team Member

Total Wine & More; Denver (CO); On-site; USD 28,474 - 39,867; Full time

Benefits offered by this job

Paid Time Off

Generous store discounts

Health care plans

401(k) benefits

Career development & product training

Job summary

H&N Enterprise Inc in Denver, Colorado, seeks Store Team Members to enhance customer service and manage inventory. Responsibilities include engaging customers, processing freight, and adhering to safety standards. Candidates should have retail experience and the ability to work flexible hours, including evenings and weekends.

Benefits include paid time off, health care plans, and college tuition assistance. Join a dynamic team and contribute to an outstanding shopping experience!

Qualifications

• 1-3 years of work experience, with at least 1 year in a retail setting preferred.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Maximize product inventory and organize stock.
• Support digital operations by fulfilling orders.
• Deliver exceptional customer service and build relationships.

Skills

Customer service

Inventory management

Sales support

Flexibility

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

About the Role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions generally focus on sales responsibilities, you may also be assigned merchandising, front‑end or other responsibilities as needed.

Responsibilities

• Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, and placing signage.
• Support digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned.
• Deliver exceptional service by greeting customers, engaging to build relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities as assigned and perform other duties as assigned.
• Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws – if delivery is added as an essential job function.

Qualifications

• High school diploma or equivalent (preferred).
• 1‑3 years of work experience, with 1+ year in a retail setting preferred.
• Familiarity with point‑of‑sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly, and be on feet for 8‑10 hours a day.
• Lift, load, and handle cases and pallets; climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO).
• Generous store discounts.
• Health care plans (medical, prescription, dental, vision).
• 401(k), HSA, FSA, pre‑tax commuter benefits.
• Disability & life insurance coverage.
• Paid parental leave.
• Pet, critical illness, and accident insurance.
• Discounted home and auto insurance.
• College tuition assistance.
• Career development & product training.

Worker Type: Regular.
Pay Range: $20.67 - $28.94 Hourly.

Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer; we provide equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Reasonable accommodations are made during all aspects of the employment process, including interviews. Total Wine & More is a Drug Free Workplace.