Sales Associate - Part Time

Massachusetts Fine Wines & Spirits LLC; Natick (MA); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Paid Time Off (PTO)

Store discounts

Health care plans

401(k) options

Career development and product training

College tuition assistance

Job summary

Massachusetts Fine Wines & Spirits LLC is seeking Store Team Members to provide excellent customer service and drive sales. Responsibilities include stocking merchandise, fulfilling orders, and maintaining store cleanliness. Candidates should have a high school diploma and 1-3 years of experience in retail.

The role requires being 21 or older, and a flexible schedule is necessary. Benefits include paid time off, health care plans, and a competitive pay range from $18.02 to $25.23 per hour based on experience.

Qualifications

• 1-3 years of work experience, preferably including retail.
• Ability to work a flexible schedule, including evenings and weekends.
• Must be 21 years of age or older.

Responsibilities

• Maximize product inventory by processing freight and organizing inventory.
• Deliver personalized service by greeting customers and providing product information.
• Maintain safety and cleanliness standards across the store.
• Support digital business operations with order fulfillment.

Skills

Customer service

Inventory management

Point-of-sale systems

Education

High school diploma or equivalent

Job description

About the Role

All Store Team Members play an essential role in building the company brand by delivering excellent customer service. They will provide service and drive sales by engaging with customers and advising them on products. While both part‑time and full‑time positions focus on sales responsibilities, they may also be assigned merchandising, front‑end or other responsibilities as needed. Internally referred to as Service Team Member, the role reports to the store management team.

Responsibilities

• Maximize product inventory by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage.
• Support digital business operations by fulfilling orders and assisting with in‑store and curbside pick‑up and delivery services, including driving and making deliveries when assigned.
• Deliver exceptional service and personalized experience by greeting customers, building relationships, and informing them about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.
• Maintain safety and cleanliness standards across the store.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
• Complete cross‑functional responsibilities and perform other duties as assigned.
• Load and deliver orders safely following company policies, procedures, and traffic and safety laws.

Qualifications

• High school diploma or equivalent (preferred).
• 1–3 years of work experience, with at least 1 year in a retail setting (preferred).
• Familiarity with point‑of‑sale systems and inventory‑management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements

• Must be 21 years of age or older.
• Walk, bend down repeatedly and be on feet for 8–10 hours a day.
• Safely lift, load and handle cases and pallets.
• Climb ladders and lift 50 lbs. overhead repeatedly.
• May be exposed to various outdoor weather conditions throughout the workday.

Benefits

• Paid Time Off (PTO)
• Store discounts
• Health care plans (medical, prescription, dental, vision)
• 401(k), HSA, FSA, Pre‑tax commuter benefits
• Disability & life insurance coverage
• Paid parental leave
• Pet insurance
• Critical illness and accident insurance
• Discounted home and auto insurance
• College tuition assistance
• Career development and product training
• Consumer classes and more!

Compensation

Pay Range: $18.02 – $25.23 per hour (may vary based on market location and experience). The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

EEO Statement

Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected under applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including the interview process. Total Wine & More is a Drug Free Workplace.