Sales Associate - Ontario Mills

Brobston Group; Ontario (CA); On-site; CAD 32,000 - 42,000; Full time

Job summary

Brobston Group is seeking a Sales Associate for our Ontario Mills store to drive sales and deliver an exceptional client experience. The role involves clienteling, product and styling expertise, and supporting daily store operations.

You will meet sales goals, build client relationships, and support a collaborative team while maintaining an organized sales floor and stockroom. Flexibility for evenings, weekends, and holidays is required.

Qualifications

• Retail or customer service experience required.
• Experience generating sales and developing client relationships.
• Strong communication, organizational, follow-up, and time management skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Meet or exceed sales goals and commercial KPIs.
• Provide a welcoming, elevated client experience and expert styling and product guidance.
• Build and maintain client relationships through data capture, regular contact, and prompt follow-up.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.
• Follow company policies and procedures and seek feedback to support continued learning.

Skills

Sales experience

Client relationships

Communication

Time management

POS systems

Tools

POS systems

Microsoft Office

Job description

Summary

The Sales Associate drives sales and delivers an exceptional client experience at the Ontario Mills store. The role includes clienteling, product and styling expertise, and supporting store operations.

Responsibilities

• Meet or exceed individual and store sales goals and commercial KPIs.
• Provide a welcoming, elevated client experience and expert styling and product guidance.
• Build and maintain client relationships through data capture, regular contact, and prompt follow-up.
• Keep the sales floor and stockroom organized and collaborate with colleagues and management.
• Follow company policies and procedures and seek feedback to support continued learning.

Requirements

• At least 1 year of retail, sales, or related customer service experience.
• Experience generating sales and developing client relationships.
• Strong communication, organizational, follow-up, and time management skills.
• Computer skills, including POS systems and Microsoft Office.
• Flexibility to work evenings, weekends, and holidays.