Sales Associate - Neenah

Goodwill NCW Jobs; Neenah (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill NCW is seeking a service-oriented team member for a cashier/retail associate role in Wisconsin. You will scan items, process payments, and educate customers about Round Up and Good Points programs, while delivering friendly service.

The job requires flexibility to work evenings, weekends, and holidays, with a focus on accurate cash handling and courteous interactions. The role emphasizes merchandising upkeep, backroom organization, and supporting store operations.

Qualifications

• Excellent time management to handle multiple tasks efficiently.
• Strong communication and customer service abilities.
• Ability to operate a cash register and count money accurately.
• Willingness to learn and work a flexible schedule, including holidays, evenings, and weekends.
• Proficient with computers or willingness to learn.

Responsibilities

• Scan tickets and process payments while following cash handling standards.
• Educate customers on Round Up program to meet goals.
• Inform customers about Good Points program to meet goals.
• Operate telephone and paging system.
• Ensure items are properly displayed, pulled, and restocked per merchandising standards and leadership guidance.
• Assist customers in locating items or seek assistance if unable to help.
• Maintain a clean, safe, and organized work area; complete opening/closing checklists and assist with general cleaning including parking lot maintenance.
• Other duties as assigned.

Skills

Customer service

Cash handling

Multitasking

Time management

Communication

Math skills

Computer skills

Attendance reliability

Tools

Cash register

Job description

Goodwill NCW is a nonprofit organization with28 retail stores across north-centralWisconsin. We are proud of the life-transforming impact we make in our communities and to our planet with the help of our donors and shoppers.Together,webring our values to life,power our mission of elevating people byeliminatingbarriers to employmentandtransformlives through skill building for sustained employment and improved financial stability.Our unwavering commitment to addressing the unique needs of our communities drives us to continuously evolve.

WhatYou’llGetToDo:

Ensurescustomer satisfaction by efficiently and accurately scanning ticketsandprocessing paymentwhile following cash handling standards.

Educatescustomers onRound Upprogramto achieveprogramgoals.

Informscustomers onGoodPointsprogram to achieveprogramgoals.

Operatestelephoneincluding professionally answering calls andoperatingthe paging system.

Ensuresitems are properly displayed, pulled, and restocked in alignment with merchandising standards and leadership guidance.

Assistscustomers inlocatingitems when possible orseeksassistancefor the customer if unable to help.

Maintains aclean, safe, and organizedwork area; completes opening/closing checklists and supports general cleaning, including parking lotmaintenance.

Other duties as assigned.

Qualifications

WhatWe NeedFromYou:

Excellent time management and prioritization skillsandthe ability to work through multiple tasks simultaneously under time constraints.

Excellent communication, customerserviceand attention to detail.

Ability tooperatea cash register and accurately count money.

Basic math skillsrequired.

Experience with computers ora willingnessand ability to learn.

Reliable transportation andability toworka flexible schedule, including holidays, evenings, and weekends, with regular andtimelyattendancein accordance withthe assigned work schedule.

The physical demands described here are representative of those that must be met by a team member to successfully perform the key functions of this job.Accommodationsmay be made to enable individuals with disabilities to perform the essential functions.

Work is performed primarily in a standard retail backroom or warehouse environment with extensive team member contact and frequent interruptions.

Primary function requires sufficient physical ability to repetitively:

Stand for prolonged periods of time (up to 8 hours).

Independently twist,lift, carry,pushorpull moderate (10pounds) to heavy (25 pounds) of weight; using a team liftfor objects weighing over 25 pounds.

Reach (approximately 54inches).

Frequently stoop, bend, kneel, crouch.

Sufficienthand and finger dexterity to perform detailed tasks.

Verbally communicate to exchange information.