Sales Associate - Miami

Jaded London; Miami (FL); On-site; USD 28,000 - 42,000; Full time

Job summary

Jaded London in Miami invites aSales Associate to deliver an exceptional in-store experience. You will greet guests, drive sales at the register, and help maintain a tight, on-brand environment during pop-up hours.

You will support stock replenishment, visual presentation, and event days while meeting daily targets and upholding safety standards. Evening/weekend availability is preferred.

Qualifications

• 1+ year experience in fast-paced retail or hospitality.
• Confident communicator with warm, proactive approach.
• Comfortable handling busy queues and line management.
• Tech-friendly with iPad/POS familiarity.

Responsibilities

• Greet customers, understand needs, and close sales at POS.
• Replenish stock and keep the floor tidy.
• Manage queues during busy periods and assist customers.
• Tag and prevent loss following procedures.
• Execute brand standards and visual merchandising guidelines.
• Assist with events and extended trading hours.
• Contribute to KPIs and customer satisfaction scores.

Skills

Retail sales

Customer service

POS systems

Team player

Multilingual

Job description

Location: Miami
Type: Full - Time & Part-time roles
Schedule: Must be available evenings/weekends
Reports to: Store Manager / Assistant Manager

About the Role

We have a high-energy pop-up in Miami and need customer obsessed Sales Associates to help deliver an exceptional in-store experience. You’ll be the face of the brand on the shop floor welcoming guests, managing queues during busy periods, driving sales at POS, and keeping the space tight and on-brand.

What You’ll Do

• Serve & Sell: Greet customers, understand needs, recommend fits/sizes, cross-sell, and close at POS (Shopify or similar).
• Operations: Replenish stock, size and fold, back-of-house organization, receive deliveries, and keep the floor immaculate.
• Loss Prevention: Tag product, follow EAS procedures, maintain fitting room standards, and elevate concerns appropriately.
• Brand Standards & VM: Execute visual guidelines, size runs, and window refreshes; keep displays aligned with brand direction.
• Events & Drops: Assist with launch days, influencer visits, and extended trading hours.
• KPIs: Contribute to daily targets (conversion, UPT, ATV) and customer satisfaction scores.
• H&S Compliance: Follow safety, fire code, and incident reporting procedures.

Requirements

What You’ll Bring

• 1+ year retail, fashion, or hospitality experience in a fast-paced, customer-facing role.
• Confident communicator with a warm, proactive approach.
• Comfortable with busy, high-footfall environments and line management.
• Fan/Consumer of the brand.
• Tech-friendly (POS/iPad apps); quick to learn new systems.
• Team player who’s punctual, reliable, and detail-driven.
• Nice to have: Multilingual (Spanish/Mandarin a plus), styling experience, key-holder experience.