Sales Associate McCoy Corporation · Austin, TX Part-time · On-site — 2 hours ago

Emploive; Austin (TX); Hybrid; USD 19.000 - 26.000; Teilzeit

Zusammenfassung

McCoy’s in Austin, TX is seeking a part-time Sales Associate to assist customers with purchasing merchandise. Starting from $16.50 per hour, the role includes greeting customers, explaining product options, processing sales, and maintaining store presentation.

The position requires strong customer service, basic math skills, and the ability to operate cash registers and scanners. Prolonged standing, some lifting, and occasional overtime may be involved.

Qualifikationen

• High school diploma or equivalent preferred.
• On-the-job training completed; levels 1 and 2 of training offered.
• Ability to operate cash registers, calculators, or scanners.
• Basic math skills for making change and refunds.

Aufgaben

• Greet and interact with customers.
• Consult with customers to understand needs and preferences related to merchandise.
• Demonstrate and explain merchandise; propose options for the customer.
• Quote prices, terms, and prepare sales orders.
• Retrieve merchandise from floor, place special orders when needed.
• Build and maintain customer relationships by entering data into a database.
• Resolve customer complaints and escalate when appropriate.
• Investigate and resolve product/service problems.
• Operate the cash register with UPC scanner and product keywords.
• Process payments and handle returns/exchanges per policy.
• Assist with stocking, front-facing products, and housekeeping.
• Perform other related duties as assigned.

Kenntnisse

Customer service

Verbal communication

Cash register operation

Math skills

Product knowledge

Policies knowledge

Ausbildung

High school diploma or equivalent

Tools

POS system

Jobbeschreibung

Job Description

Time Type :
Part time

Role Details :

Time Type: Part Time

Starting From: $16.50 / HR

Job Location: 13324 Highway 71 West (Bee Cave), Austin, TX 78738

J ob Summary:

The Sales Associate will assist customers with purchasing merchandise.

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Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences related to available merchandise.
• Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer’s needs.
• Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
• Retrieves desired merchandise from sales floor and/or yard; places special orders where appropriate and required.
• Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Investigates and resolves customer problems with products or services.
• Operates the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Processes returns and exchanges according to store policy.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent customer service skills.
• Good verbal communication skills.
• The ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Basic and intermediate knowledge of building products and local building codes.
• Knowledgeable about the company’s products and services, as well as customer-related policies.

Education and Experience:

• A high school diploma or equivalent is preferred.
• Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Physical Requirements:

• Prolonged periods of standing and working on the computer or related equipment.
• Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
• May need to work overtime, nights, weekends, and holidays.
• The ability to perform repetitive movements over long periods.

McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at [phone]. EOE, AAP, D, F, VA