Sales Associate

McCoy's Building Supply; Cleveland (TX); Sur place; USD 17 000 - 24 000; Temps partiel

Résumé du poste

McCoy’s Building Supply in Cleveland, TX is seeking a part-time Sales Associate to assist customers with purchasing merchandise and to process transactions. You will greet customers, understand their needs, and demonstrate suitable products from the yard and floor.

The role requires basic math and cash handling, with potential for occasional overtime. Training is provided; the store emphasizes customer service and maintaining clean aisles.

Qualifications

• Excellent customer service skills.
• Good verbal communication skills.
• Ability to operate cash registers, calculators, and scanners.
• Basic math skills for change and refunds.
• Basic knowledge of building products and local codes.
• Familiarity with company products and policies.

Responsabilités

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences related to available merchandise.
• Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer’s needs.
• Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
• Retrieves desired merchandise from sales floor and/or yard; places special orders where appropriate.
• Builds and maintains customer relationships by entering new customer data and other sales data into a computer database.
• Assists customers in resolving complaints, escalating to management when appropriate.
• Investigates and resolves customer problems with products or services.
• Opens the cash register accurately and processes payments.
• Processes returns and exchanges according to store policy.
• Assists with stocking and housekeeping.

Connaissances

Customer service

Verbal communication

Cash handling

Math skills

Building products knowledge

Product knowledge

Formation

High school diploma

Outils

Cash registers

Calculators

Scanners

Description du poste

Time Type: Part time Role Details: Time Type: Part Time Starting Pay: $15 / HR Job Location: 1000 Frontage Street South, Cleveland, TX 77327 Job Summary: The Sales Associate will assist customers with purchasing merchandise.

Supervisory Responsibilities

None.

Duties/Responsibilities

• Greets and interacts with customers.
• Consults with customers to understand needs and preferences related to available merchandise.
• Demonstrates and explains available merchandise, selecting and suggesting options suitable for the customer’s needs.
• Emphasizes product features, quotes prices and credit terms, and prepares sales orders.
• Retrieves desired merchandise from sales floor and/or yard; places special orders where appropriate and required.
• Builds and maintains customer relationships by entering new customer data and other sales data for current customers into a computer database.
• Assists customers in resolving complaints, including escalating them to management when appropriate.
• Investigates and resolves customer problems with products or services.
• Opens the cash register accurately using the UPC scanner, quick key, and product keywords.
• Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
• Processes returns and exchanges according to store policy.
• Assists with stocking and restocking products, front-and-face products on shelves, and assisting with housekeeping.
• Performs other related duties as assigned.

Required Skills/Abilities

• Excellent customer service skills.
• Good verbal communication skills.
• The ability to operate available equipment, such as cash registers, calculators, or scanners.
• Basic mathematical skills, as needed to make change and give refunds.
• Basic and intermediate knowledge of building products and local building codes.
• Knowledgeable about the company’s products and services, as well as customer-related policies.

Education and Experience

A high school diploma or equivalent is preferred. Successful completion of on-the-job training; completing levels 1 and 2 of the positional training offered.

Physical Requirements

• Prolonged periods of standing and working on the computer or related equipment.
• Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
• May need to work overtime, nights, weekends, and holidays.
• The ability to perform repetitive movements over long periods.

McCoy’s is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department at [phone].

EOE, AAP, D, F, VA

McCoy’s has career opportunities ranging from headquarters team positions to cashiers, yard crew, delivery drivers, retail management, and more. Our company spans across three states (Texas, Oklahoma, and New Mexico) with 85 stores, two millwork facilities, and several reload and distribution centers. Our headquarters is located in beautiful San Marcos, Texas between Austin and San Antonio.

At McCoy’s, it's not just a job, it's a family!