Sales Associate - Madison Ave

Brobston Group LLC; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

Brobston Group LLC on Madison Ave in New York invites an enthusiastic Full-time Sales Associate to deliver exceptional customer service, represent the Paul Smith brand, and support the management team in reaching store sales targets.

You will build client relationships, maintain up-to-date product knowledge, and ensure an elevated in-store experience through professional appearance and accurate use of POS systems. The role rewards a fashion-forward team player with strong communication skills.

Qualifications

• 1–3 years of retail selling experience in luxury fashion.
• Proven experience providing excellent customer service.
• Ability to work toward weekly sales goals and drive results.
• Excellent verbal and written communication skills.
• Passion for fashion, current trends, and the Paul Smith brand.
• Flexible, reliable, and a strong team player.

Responsibilities

• Greet clients and act as a brand ambassador on the shop floor.
• Develop and maintain client relationships through regular outreach and event invitations.
• Maintain high product knowledge and share insights with clients.
• Maximize sales at every opportunity to meet and exceed personal and store targets.
• Ensure visual presentation, store maintenance, and housekeeping meet company standards.
• Use in-store technology such as tablets and POS systems to enhance the customer experience and process transactions.

Skills

Retail sales

Customer service

Sales target driven

Communication skills

Team player

Fashion enthusiasm

Job description

Summary

Full-time Sales Associate based in the Madison Ave shop responsible for delivering excellent customer service, representing the Paul Smith brand, and supporting the management team to achieve store sales targets. The role focuses on building and maintaining client relationships, maintaining up-to-date product knowledge, and ensuring an elevated in-store experience.

Responsibilities

• Greet clients and act as a brand ambassador on the shop floor.


• Develop and maintain client relationships through regular outreach and event invitations.


• Maintain high product knowledge and share insights with clients.


• Maximize sales at every opportunity to meet and exceed personal and store targets.


• Ensure visual presentation, store maintenance, and housekeeping meet company standards.


• Use in-store technology such as tablets and POS systems to enhance the customer experience and process transactions.

Requirements

• 1-3 years of retail selling experience in luxury fashion.


• Proven experience providing excellent customer service.


• Ability to work toward weekly sales goals and drive results.


• Excellent verbal and written communication skills.


• Passion for fashion, current trends, and the Paul Smith brand.


• Flexible, reliable, and a strong team player.