Sales Associate Macys LensCrafters

Luxottica; Burlington (VT); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Sales Associate to elevate the customer experience in eyewear. This role is pivotal in ensuring that every customer receives personalized service and expert recommendations tailored to their vision needs. You will play a key role in fostering a welcoming store environment while achieving sales targets and building lasting relationships with customers. Join a dynamic team committed to excellence and innovation in eye care, where your contributions will help shape the future of the industry.

Benefits

Health Care

Retirement Plans

Paid Time Off

Employee Discounts

Competitive Bonus Plan

Qualifications

• At least 1 year of experience in retail or customer service.
• Willingness to embrace new technology and adapt to change.

Responsibilities

• Deliver sales goals by cultivating customer relationships.
• Assist patients in selecting frames and conducting measurements.

Skills

Sales Skills

Customer Service

Communication Skills

Adaptability to Technology

Education

High School Diploma or GED

Tools

Point of Sale Systems

Basic Math Skills

Job description

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LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and digital solutions. Join our global community of over 200,000 dedicated employees worldwide in transforming the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience at LensCrafters every time. This role helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales goals and company objectives by cultivating existing customer relationships and building new ones.
• Utilize optical prescriptions to recommend lenses and coatings.
• Assist patients in selecting frames and coordinate frames with optical measurements to help customers find the perfect vision solution.
• Conduct measurements using optical tools and consult with Opticians as needed.
• Participate actively in creating a positive store environment, fostering professional relationships with peers, management, doctors, and support staff.
• Maintain the store's appearance, ensuring displays and inventory are clean, attractive, and organized.
• Foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED
• At least 1 year of experience in retail or customer service
• Familiarity with point of sale systems, computers, calculators, and basic math skills
• Willingness to embrace new technology and adapt to change with high accuracy
• Strong sales skills and accountability for achieving sales targets
• Excellent oral and written communication skills
• Self-motivated with the ability to multitask and respond flexibly in a dynamic environment

LensCrafters is part of Luxottica, a leader in designing, manufacturing, and distributing fashion, luxury, and sports eyewear.

Employee pay depends on multiple factors, including location, experience, and qualifications. Benefits may include health care, retirement plans, paid time off, and employee discounts. We also offer a competitive bonus and/or commission plan as part of our total rewards package.

We are committed to providing reasonable accommodations for individuals with disabilities during the application process. To request accommodations, contact the EssilorLuxottica SpeakUp Hotline at 844-303-0229 or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, or other protected characteristics. Native Americans in the US are given preference per Tribal Law.

Nearest Major Market: Boston

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