Sales Associate Macys LensCrafters

Luxottica; Burlington (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where your passion for customer service and sales will shine. In this dynamic role, you will help customers find the perfect eyewear solutions while ensuring they receive the highest quality eye care. You will play a vital part in creating a welcoming atmosphere in Macy's department stores, contributing to a positive store environment, and fostering strong relationships with your peers and customers. If you are a self-motivated individual with a knack for sales and a desire to grow in your career, this opportunity is perfect for you!

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus

Qualifications

• 1+ years experience in retail or customer service is required.
• Strong communication skills and ability to multi-task are essential.

Responsibilities

• Deliver sales plan and build customer relationships.
• Assist patients in selecting frames and conduct measurements.

Skills

Customer Service

Sales Skills

Communication Skills

Multi-tasking

Education

High School Diploma or GED

Tools

Point of Sale Systems

Computers

Job description

At LensCrafters, we're passionate about bringing people better sight. And it takes thousands of people from all backgrounds to do this.

By joining our team, you'll learn about the optical industry while developing the customer service and sales techniques needed to grow in your career.

This person will support our optical experience inside Macy's department stores in the U.S.

LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

MAJOR DUTIES AND RESPONSIBILITIES

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect.

BASIC QUALIFICATIONS

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
• Embrace new technology & change with high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment.

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.