Sales Associate (LP-04402)

Lamps Plus, Inc.; Henderson (NV); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

Lamps Plus, the nation’s largest lighting retailer, is hiring a Retail Sales Associate to join our collaborative store team. You will deliver exceptional customer service, provide design-forward product recommendations, and help customers realize their lighting dreams.

Under supervision of Store Manager, you’ll meet sales goals, maintain product knowledge, mentor new hires, and support safe, efficient store operations. A friendly, professional demeanor and a passion for home decor are essential.

Formación

• 1+ years of sales or customer service experience preferred.
• Strong verbal communication; learn details regarding new product offerings.
• Ability to multitask and prioritize customer needs.
• Interior design education or related home furnishings experience helpful, but not required.
• Position requires a valid driver's license and an automobile to drive to homes for in-home consultations.
• Must pass a security background check.
• Must be available to work day shift, occasional evenings, and weekends.

Responsabilidades

• Utilizes a consultative sales approach to understand customer needs and achieve personal retail sales goals.
• Answers phone, accurately takes messages and follows up with customers.
• Answers customer questions, demonstrates products, and offers design/usage suggestions.
• Addresses customer concerns, defuses critical issues, while maintaining control and composure.
• Keeps current on product knowledge and sales techniques through ongoing education via training videos, literature, and seminars.
• Mentors new hires and junior colleagues as they onboard and learn new product knowledge.
• Maintains Company policy and standards regarding security and safety procedures.

Conocimientos

Consultative sales

Verbal communication

Multitasking

Customer service

Product knowledge learning

Educación

Interior design education

Descripción del empleo

Lamps Plus, the nation’s largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development. Our Company offers its employees exceptional hands on experience, opportunities for growth, work-life balance, and competitive benefits including medical, dental, vision, 401k, employee discounts, recreational discounts, and credit union membership.

Under the supervision of the Store Manager or Assistant Manager, the Sales Associate achieves sales goals and provides customer service which impact store profitability through increased sales volume.

We are hiring a Retail Sales Associate to join our collaborative Store Team. We believe that our retail teams allow us to provide an outstanding experience by offering our customers recommendations throughout their shopping experience with us. Are you passionate about helping others? By joining our team, you will have an opportunity to grow professionally, learn new skills, and contribute to our brand.

Job Description

• Utilizes a consultative sales approach to understand customer needs and achieve personal retail sales goals
• Answers phone, accurately takes messages and always follows up with the customer.
• Answers customer questions, demonstrates products, and offers creative suggestions that relate to design and usage of retail product.
• Addresses customer concerns, defuses critical issues, while maintaining control and composure.
• Keeps current on product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars.
• Mentor new hires and more junior colleagues as they onboard and learn new product knowledge.
• Maintains Company policy and standards regarding security and safety procedures

Job Requirements

• 1+ years of prior sales or customer service experience preferred
• Strong verbal communication and ability to learn details regarding new product offerings
• Ability to multitask and prioritize customer needs
• Interior design education, commissioned sales or related home furnishings experience helpful, but not required.
• Position requires a valid driver's license and an automobile to drive to homes to conduct in-home consultations.
• Ability to climb ladders and lift up to 25 lbs.
• Must pass a security background check.
• Must be available to work day shift, occasional evenings, and weekends. Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.