Store Customer Support (LP-04363)

Lamps Plus, Inc.; Torrance (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401k

Employee discounts

Recreational discounts

Credit union membership

Job summary

Lamps Plus, Inc. is hiring a Sales Associate II in Torrance, CA. This position offers hands-on experience and a pathway to a commission-based Sales Associate I role. The role focuses on store operations, including receiving merchandise, customer service, and display preparation.

Successful candidates will be motivated individuals with strong customer service skills, a valid driver's license, and availability for evening and weekend shifts. Competitive benefits and opportunities for professional growth are provided.

Qualifications

• Valid driver's license and automobile for in-home demonstrations.
• Able to climb ladders and lift up to 25 lbs.
• Availability to work evenings and weekends.

Responsibilities

• Receive and verify incoming merchandise deliveries.
• Assist with inventory tracking and merchandise display.
• Provide exceptional customer service and sales support.

Skills

Customer service

Ability to multi-task

Motivated and energetic

Job description

Lamps Plus, the nation’s largest lighting retailer, has a company culture that fosters a collaborative work environment focused on mentorship and professional development. Our Company offers its employees exceptional hands‑on experience, opportunities for growth, work‑life balance, and competitive benefits including medical, dental, vision, 401k, employee discounts, recreational discounts, and credit union membership.

As a Sales Associate II under the supervision of the Store Manager, Assistant Manager, or Support Supervisor, you will learn to perform the various tasks associated with the physical operation of the store. This role is transitional and is not offered as a regular long‑term assignment. Individuals hired into this role will be expected to transition to a fully commission Sales Associate I role after a reasonable training period.

JOB DESCRIPTION

• Receives incoming merchandise delivery and assists with loading and unloading.
• Counts delivery items to verify receipt of merchandise.
• Notifies Store Manager or Support Supervisor of discrepancies or damaged items.
• Arranges merchandise on shelves according to style, size and type.
• May be required to assist with tracking of inventory, tagging, or labeling of shelving.
• Uses care in unpacking, storing, transferring, receiving, hanging or displaying items, to avoid damage and injury.
• May perform clerical duties such as filing, bank deposits, data entry, reports, audits, etc.
• Prepares product for display; includes assembling, inserting bulbs, wiring and pricing of merchandise for the sales floor.
• Performs other auxiliary duties relative to maintenance of stockroom, sales floor and displays (i.e., cleans, dusts merchandise, keeps showroom aisles clear and lamp cords hidden, etc.) May perform audits to ensure the showroom is properly merchandised.
• May utilize the register or kiosk to ring out sales or check on product availability. Handles all merchandise and currency in accordance with Corporate Security policies and views training modules when assigned.
• Demonstrates exceptional customer service and focuses. May assist with Customer Stock Checks.
• Assist other team members by pulling product and performing merchandise carry‑outs for customers.
• Learns and retains product knowledge, design and sales techniques through ongoing education by means of training videos, literature and seminars. Completes sales training modules in a timely manner.
• Performs other duties which may be assigned.

JOB REQUIREMENTS

• Motivated, energetic individual who enjoys working with people and providing superior customer service.
• Position requires a valid driver's license and an automobile to drive to homes to conduct in‑home demonstrations/consultations.
• Must be able to multi‑task.
• Must be able to climb ladders and lift up to 25 lbs.
• Must be available to work evenings and weekends.
• Regular job attendance is required in accordance with a regular schedule established for the position by the supervisor.

Lamps Plus is an Equal Employment Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas for this role.