Lighting Sales Associate – In-Home Design & Consultations

Lamps Plus, Inc.; Henderson (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Lamps Plus, the nation’s largest lighting retailer, is hiring a Retail Sales Associate to join our collaborative store team. You will deliver exceptional customer service, provide design-forward product recommendations, and help customers realize their lighting dreams.

Under supervision of Store Manager, you’ll meet sales goals, maintain product knowledge, mentor new hires, and support safe, efficient store operations. A friendly, professional demeanor and a passion for home decor are essential.

Qualifications

• 1+ years of sales or customer service experience preferred.
• Strong verbal communication; learn details regarding new product offerings.
• Ability to multitask and prioritize customer needs.
• Interior design education or related home furnishings experience helpful, but not required.
• Position requires a valid driver's license and an automobile to drive to homes for in-home consultations.
• Must pass a security background check.
• Must be available to work day shift, occasional evenings, and weekends.

Responsibilities

• Utilizes a consultative sales approach to understand customer needs and achieve personal retail sales goals.
• Answers phone, accurately takes messages and follows up with customers.
• Answers customer questions, demonstrates products, and offers design/usage suggestions.
• Addresses customer concerns, defuses critical issues, while maintaining control and composure.
• Keeps current on product knowledge and sales techniques through ongoing education via training videos, literature, and seminars.
• Mentors new hires and junior colleagues as they onboard and learn new product knowledge.
• Maintains Company policy and standards regarding security and safety procedures.

Skills

Consultative sales

Verbal communication

Multitasking

Customer service

Product knowledge learning

Education

Interior design education

Job description

Lamps Plus, the nation’s largest lighting retailer, is hiring a Retail Sales Associate to join our collaborative store team. You will deliver exceptional customer service, provide design-forward product recommendations, and help customers realize their lighting dreams.

Under supervision of Store Manager, you’ll meet sales goals, maintain product knowledge, mentor new hires, and support safe, efficient store operations. A friendly, professional demeanor and a passion for home decor are essential.