Sales Associate II

FashionUnited; Sevierville (TN); On-site; USD 20,664 - 26,518; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade is seeking a Stylist to act as a trusted advisor, helping customers select products that suit their aesthetic and lifestyle, and showing how to incorporate Kate Spade pieces into their wardrobe.

The Stylist will greet guests with confidence, demonstrate product knowledge, and create complete looks while guiding purchase decisions and encouraging repeat visits. A strong knowledge of the brand and its categories is essential.

Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.
• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stock room organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Job description

The Stylist

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.

Key Responsibilities

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow‑up questions to understand customer needs.
• Provide styling advice, suggest add‑ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stock room organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Base Pay Range

$15.00–$19.25

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid paternity and maternity leave
• Commuter benefits
• Disability insurance
• Tuition assistance

Equal Opportunity Employment

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].