Sales Associate II

kate spade new york; Sevierville (TN); On-site; USD 2,066,400 - 2,617,440; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade is seeking a stylish and personable Stylist to help customers select products that match their aesthetic and lifestyle, guiding them to express personal style and integrate pieces into existing wardrobes.

Responsibilities include greeting customers, offering styling advice, building complete looks, driving sales through storytelling, keeping stockroom organized, and handling POS transactions while maintaining a welcoming experience; occasional evenings and weekends required.

Qualifications

• Professional selling skills and strong interpersonal communication.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and collaborate in a team.

Responsibilities

• Greet guests warmly with strong product knowledge.
• Provide styling advice and create complete looks for customers.
• Drive sales through storytelling and customer connections.
• Maintain stockroom organization and accurate POS transactions.

Skills

Professional selling skills

Retail experience

Multitask ability

Social media awareness

English proficiency

Job description

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing them how to incorporate Kate Spade products into their existing wardrobe.

Key Responsibilities

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Qualifications

Skills & Experience

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business—including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Base Pay Range

$15.00–$19.25

Benefits

Medical insurance, Dental insurance, Vision insurance, 401(k), Paid paternity and maternity leave, Commuter benefits, Disability insurance, and Tuition assistance.

Equal Employment Opportunity

Kate Spade is an equal‑opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.

ADA Accommodations

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].