Sales Associate III

Tapestry, Inc.; Torrance (CA); On-site; USD 20,664 - 33,406; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid paternity and maternity leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is looking for a Stylist in Torrance, CA, to serve as a trusted advisor in selecting products that match customer aesthetics and lifestyles. The role includes engaging customers, providing styling advice, and driving sales through strong connections. Success requires professional selling skills, retail experience, and the ability to multitask in a team setting. The position offers a flexible schedule and a range of benefits including medical, dental, vision insurance, and 401(k).

Qualifications

• Prior experience in a retail environment.
• Ability to multitask and prioritize in a team setting.
• English proficiency.

Responsibilities

• Greet customers warmly and confidently.
• Provide styling advice and suggest add-ons.
• Drive results through customer connections.

Skills

Professional selling skills

Interpersonal and communication abilities

Social media awareness

Job description

Job Overview

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardrobe.

Customer Engagement & Styling

• Greet guests warmly and confidently, demonstrating strong product knowledge.
• Actively listen and ask insightful follow-up questions to understand customer needs.
• Provide styling advice, suggest add-ons, and create complete looks.
• Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
• Guide customers through purchase decisions and ensure a seamless checkout experience.
• Reinforce and celebrate customer choices, inviting them to return.

Sales & Business Acumen

• Drive results through strong customer connections and storytelling.
• Demonstrate deep knowledge of the brand and product attributes across all categories.
• Maintain operational excellence, including stockroom organization and POS transactions.
• Give and receive feedback in an honest, constructive manner.

Requirements

• Professional selling skills with exceptional interpersonal and communication abilities.
• Prior experience in a retail environment.
• Ability to multitask, prioritize, and work collaboratively in a team setting.

• Social media awareness and willingness to learn omni/virtual selling techniques.

• English proficiency (or local language proficiency per market).

Schedule

Ability to work a flexible schedule to meet the needs of the business – including nights, weekends, busy season, and high-traffic retail days (including but not limited to public holidays).

Note

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Physical Requirements

Ability to lift at least 25 lbs. regularly (up to 50 lbs. occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Equal Opportunity Employer

Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or [e-mail].

Base Pay Range

$15.00-$24.25

Benefits

Medical insurance, dental insurance, vision insurance, 401(k), paid paternity and maternity leave, commuter benefits, disability insurance, and tuition assistance. Please click here for a complete list of U.S. Corporate Compensation & Benefits.