Sales Associate II

Tapestry, Inc.; Atlantic City (NJ); On-site; USD 20,664 - 26,174; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) retirement plan

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

The Stylist at Kate Spade, a Tapestry, Inc. brand, helps customers express personal style by pairing products with existing wardrobes. You will greet guests, offer styling advice, and showcase multiple ways to wear items while guiding purchases and ensuring a seamless checkout experience.

Role emphasizes knowledge of the brand, strong communication, and the ability to work flexible hours including nights and weekends in a high-traffic retail setting.

Qualifications

• Professional selling skills and strong interpersonal communication.
• Prior retail experience is required.
• Ability to multitask, prioritize, and collaborate with a team.
• Willingness to learn omni/virtual selling techniques and use social media knowledge.
• English proficiency (or local market language).

Responsibilities

• Greet guests warmly and demonstrate product knowledge.
• Provide styling advice and create complete looks.
• Guide customers through purchase decisions and ensure a smooth checkout.
• Maintain stockroom organization and accurate POS transactions.
• Encourage repeat visits through relationship building and service.

Skills

Professional selling skills

Retail experience

multitasking and teamwork

Social media awareness

English proficiency

Job description

Position Summary

The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. They will work with the customer to discover and express personal style while showing how to incorporate Kate Spade products into their existing wardrobe.

Key Responsibilities

• Customer Engagement & Styling
  • Greet guests warmly and confidently, demonstrating strong product knowledge.
  • Actively listen and ask insightful follow‑up questions to understand customer needs.
  • Provide styling advice, suggest add‑ons, and create complete looks.
  • Use creativity to showcase multiple ways to wear products and encourage customers to explore new styles.
  • Guide customers through purchase decisions and ensure a seamless checkout experience.
  • Reinforce and celebrate customer choices, inviting them to return.
• Sales & Business Acumen
  • Drive results through strong customer connections and storytelling.
  • Demonstrate deep knowledge of the brand and product attributes across all categories.
  • Maintain operational excellence, including stockroom organization and POS transactions.
  • Give and receive feedback in an honest, constructive manner.

Requirements

• Skills & Experience
  • Professional selling skills with exceptional interpersonal and communication abilities.
  • Prior experience in a retail environment.
  • Ability to multitask, prioritize, and work collaboratively in a team setting.
  • Social media awareness and willingness to learn omni/virtual selling techniques.
  • English proficiency (or local language proficiency per market).
• Schedule
  • Ability to work a flexible schedule to meet business needs, including nights, weekends, busy season, and high‑traffic retail days (including but not limited to public holidays).
• Physical
  • Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally), to climb, bend, kneel, and maneuver the sales floor and stockroom.

Core Competencies

• Courage – Provide direct, actionable feedback and face challenges quickly.
• Creativity – Generate new ideas and make connections among unrelated notions.
• Customer Focus – Meet expectations of customers and use feedback for improvement.
• Dealing with Ambiguity – Adapt to change and act without full information.
• Drive for Results – Exceed goals and push self and others for results.
• Interpersonal Savvy – Build rapport across all levels and diffuse tense situations.
• Learning on the Fly – Quickly learn new problems and experiment to find solutions.

Compensation and Benefits

• Base Pay Range: $15.00‑$19.50 per hour.
• Medical, Dental, and Vision insurance.
• 401(k) retirement plan.
• Paid paternity and maternity leave.
• Commuter benefits.
• Disability insurance.
• Tuition assistance.

We are an equal‑opportunity and affirmative action employer. All employment decisions are based on qualifications and are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or other legally‑recognized protected bases. We provide reasonable accommodations for disabilities or religious beliefs. If you require accommodation to complete the application process, please contact Tapestry People Services at 1‑855‑566‑9264 or [e-mail].