Sr. Sales Associate III

Tapestry, Inc.

San Diego (CA)

On-site

USD 20,664 - 26,174

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance.

Job summary

Kate Spade New York is seeking a Senior Sales Associate to lead on the sales floor and act as a true brand ambassador. You will elevate the Kate Spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling.

You will consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment.

Qualifications

2+ years of experience in luxury retail or elevated retail environment.
Proven ability to drive sales and mentor peers.
Extensive product knowledge and strong communication skills.
Experience with omni/virtual selling and willingness to appear on camera.
Social media fluency and understanding of platform trends.
Elevated personal style and professional ethics.
Ability to work in a fast-paced environment.
Strong English language proficiency.

Responsibilities

Consistently exceed personal sales and productivity goals; model selling behaviors.
Deliver service aligned to Great Escape standards; coach peers on client engagement.
Demonstrate extensive product knowledge; share insights to elevate team selling.
Partner with Store/Assistant Manager to drive events and selling culture.
Act as a brand ambassador; tell stories that bring product and brand to life.
Champion omni-channel and virtual selling; lead adoption of social selling.
Support creation of short-form videos and live-stream content; follow social trends.
Capture and relay client feedback to inform service and assortment strategies.
Perform and supervise store opening/closing procedures.
Contribute to an inclusive team culture and collaboration.

Skills

Luxury retail

Sales mentoring

Customer service

English proficiency

Social selling

Job description

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

As a Senior Sales Associate at kate spade new york, you are a leader on the sales floor and a true brand ambassador. You elevate the kate spade Experience by driving sales, mentoring peers, and partnering with store leadership to create a culture of exceptional service and storytelling. You consistently exceed goals while inspiring customers to explore new possibilities and celebrate every moment ("so, buy the bag!"). Using emotional intelligence, you personalize experiences, anticipate needs, and guide customers toward unexpected choices they'll love. You champion omni-channel, virtual, and social selling initiatives, maintain high energy, and foster an inclusive environment where both customers and team members feel seen and valued.

Key Responsibilities

Consistently exceed personal sales and productivity goals; model best-in-class selling behaviors.
Deliver service aligned to kate spade Great Escape standards; coach peers on client engagement.
Demonstrate extensive product knowledge across all categories; share insights to elevate team selling.
Partner with Store/Assistant Manager to initiate business-driving events and elevate selling culture.
Act as a brand ambassador, sharing stories that bring product and brand to life.
Champion omni-channel and virtual selling services; lead adoption of social selling programs.
Support creation of short-form videos and live-stream shopping content; stay informed on social media trends.
Capture and relay client feedback to management to inform service and assortment strategies.
Perform and supervise store opening and closing procedures (register funds, deposits, securing the facility).
Contribute to an inclusive team culture; encourage collaboration and performance excellence.

Requirements

2+ years' experience in luxury retail or comparable elevated retail environment. A combination of education and experience will be considered.
Proven ability to drive sales and mentor peers; contribution to an elevated selling culture.
Extensive product knowledge and strong communication skills.
Experience with omni/virtual selling and willingness to appear on camera for social selling initiatives.
Social media fluency and understanding of platform trends.
Elevated sense of personal style and professional ethics.
Ability to work in a fast-paced environment,
Strong English language proficiency. (for EU)

Schedule: Abilitytoworkaflexiblescheduleto meet business needs-including nights, weekends, peakbusy season, and high-traffic retail days(including, but not limited to, public holidays).

Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.

Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees

Courage

Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.

Creativity

Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Customer Focus

Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Dealing with Ambiguity

Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results

Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Interpersonal Savvy

Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

Learning on the Fly

Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

Strategic Agility

Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.

Developing Direct Reports and Others

Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.

Building Effective Teams

Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Kate Spade. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Americans with Disabilities Act (ADA)

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at 1-855-566-9264 or employeerelations@tapestry.com

Visit Tapestry, Inc.

Base Pay Range

$15.00-$19.50

Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: