Sales Associate - Harlem-Irving Plaza

The Children's Place; Harlem (MT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) and company match

Wellness Reimbursement

Adoption Assistance

free backup care (for kids, pets & the

an employee assistance program

Job summary

The Children's Place in Norridge, Illinois is seeking a Sales Associate to support the Store Leadership Team in achieving company goals and delivering exceptional customer service. The role emphasizes product knowledge, effective communication, and maintaining store standards for presentation, replenishment, and backroom organization.

Responsibilities include greeting customers, promoting promotions, handling stock and shelf readiness, and processing transactions at the cashwrap while

Qualifications

• High School diploma or equivalent.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing current promotions and offering solutions for out of stock items.
• Exercise sound judgment in addressing customer concerns.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap and educate customers on the PLACE Card.
• Maintain stock levels and ensure sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Support and maintain a neat, clean stockroom and a customer-ready environment; adhere to safety requirements.
• Perform daily housekeeping duties to company standard.
• Protect company assets by following Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs to keep environment clean and safe.
• Contribute toward achievement of store goals with focused efforts.
• Exhibit flexibility by processing stock when necessary.

Skills

Excellent customer engagement

Time management

Teamwork

Adaptable and flexible

Flexible schedule

Mobility on sales floor

Education

High School diploma or equivalent

Must be at least 18 years of age

Job description

Location

Norridge, Illinois

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education & Experience

High School diploma or equivalent Previous retail experience preferred Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$15.00 - $19.60 Per Hour

Benefits

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits
• an employee assistance program

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offering.

Company Culture

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,