Sales Associate - CHICAGO RIDGE MALL

The Children's Place; Chicago Ridge (IL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discount

401(k) and company match

Paid sick time

Job summary

The Children's Place in Chicago Ridge, IL is seeking a Sales Associate to support the Store Leadership Team and deliver exceptional customer service. You will help with product knowledge, promotions, and efficient checkout while maintaining merchandise presentation and backroom organization.

Responsibilities include greeting customers, addressing concerns, restocking, and ensuring stock levels across sizes and styles. A flexible schedule including weekends and evenings is required.

Qualifications

• High School diploma or equivalent is required or preferred.
• Customer service and retail experience are desirable.
• Must be at least 18 years old.

Responsibilities

• Assist customers with a sense of urgency and provide excellent service.
• Greet customers and communicate value and promotions.
• Maintain merchandise presentation and stock levels.
• Process transactions accurately at the cashwrap and explain the PLACE Card benefits.
• Support stockroom organization and maintain a clean store environment.
• Follow Loss Prevention procedures and report maintenance needs promptly.
• Work with leadership to achieve store goals and meet scheduling needs.

Skills

Customer engagement

Time management

Teamwork

Flexibility

Physical ability to lift up to 50 lbs

Education

High School diploma or equivalent

Job description

Location: Chicago Ridge, Illinois

Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience:

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors:

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary $15.00 - $19.60 Per Hour

Benefits include:

• Paid Sick Time
• Employee Discount
• 401(k) and company match
• Wellness Reimbursement
• Adoption Assistance
• free backup care (for kids, pets & the elderly)
• a variety of voluntary benefits and an employee assistance program

Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.

If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,