Sales Associate - Washington Heights

The Children's Place; Washington Heights (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

The Children’s Place in New York, NY is hiring a Sales Associate to support the Store Leadership Team, deliver excellent customer service with strong product knowledge, and uphold merchandising and cleanliness standards.

You will greet customers, communicate promotions, manage stock, operate the cash wrap, and follow Loss Prevention procedures while maintaining a flexible schedule including weekends and evenings.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.

Responsibilities

• Be aware of customer activity and respond with urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Explain value and quality of merchandise and communicate current promotions.
• Address customer concerns with sound judgment and resolve issues.
• Demonstrate selling skills to positively impact store conversion.
• Provide fast, friendly, and accurate service at the cash wrap and explain benefits of the PLACE Card.
• Maintain stock levels and ensure sizes/styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Keep a neat, clean, and organized stockroom while maintaining a customer-ready environment and safety.
• Perform daily housekeeping to company standard.
• Protect company assets by following Loss Prevention procedures.
• Inform Store Leadership of maintenance needs to ensure a clean, safe environment.
• Contribute to achievement of store goals with focused, well-managed efforts.
• Show flexibility by processing stock as needed.

Skills

Excellent customer engagement

Time management

Organizational skills

Teamwork

Flexible scheduling

Mobility on floor/stockroom

Education

High School diploma or equivalent

Job description

Location: New York, New York

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary

$17.00 - $21.00 Per Hour

Equal Opportunity

The Children's Place is an Equal Opportunity Employer committed to a diverse and inclusive work environment.

About Us

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE. If you are eager to learn and work in a diverse, inclusive, fast-paced and engaging work environment,