Sales Associate - Gurnee Mills

The Children's Place; United States; On-site; USD 20,664,000 - 27,001,000; Full time

Benefits offered by this job

Paid Sick Time

Employee Discount

401(k) with company match

Wellness Reimbursement

Adoption Assistance

Backup care (kids, pets, elderly)

Voluntary benefits

Employee assistance program

Job summary

The Children’s Place in Gurnee, Illinois is seeking a Sales Associate who will support the Store Leadership Team to achieve company goals and initiatives. You will model outstanding customer service, share product knowledge, and apply effective selling techniques to enhance the customer experience.

You will also maintain merchandise presentation, replenish stock, and ensure sizing accuracy while keeping the store and backroom clean and organized.

Qualifications

• High School diploma or equivalent.
• Previous retail experience preferred.
• Must be at least 18 years of age.
• Able to work a flexible schedule including weekends, overnights, evenings, and call-in shifts.
• Able to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs.

Responsibilities

• Support Store Leadership to achieve company goals and initiatives.
• Model excellent customer service and effective communication.
• Provide product knowledge and selling techniques to customers.
• Maintain merchandise presentation, replenishment and sizing.
• Assist customers at the cashwrap and educate on PLACE Card benefits.
• Maintain a neat, clean stockroom and adhereto safety requirements.
• Follow Loss Prevention procedures and inform leadership of issues.
• Contribute to store goals through focused, well-managed efforts.
• Process stock as needed.

Skills

Excellent customer engagement

Time management

Organizational skills

Teamwork

Flexible schedule

Lifting to 50 lbs

Education

High School diploma or equivalent

Retail experience preferred

Must be at least 18 years old

Job description

Location

Gurnee, Illinois

Job Summary

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for “out of stock” items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

Education and Experience

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

Skills and Behaviors

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Compensation

Hourly/Salary $15.00 - $19.60 Per Hour

Benefits

Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

About the Company

make our PLACE yours Being a part of our team takes collaboration and hard work. We are seeking top talent who are eager to contribute to a high-performing team! We are proud to be the largest pure-play children’s specialty apparel retailer in North America and continue to celebrate the success of our collection of brands, including The Children’s PLACE, Gymboree, Sugar & Jade and PJ PLACE.