Sales Associate-Guest Experience Specialist

Bob's Discount Furniture; Fort Wayne (IN); On-site; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking dynamic Retail Guest Experience Specialists to join their team. This role emphasizes exceptional customer service and the ability to assist clients with their home furnishing needs. You will thrive in a supportive environment that fosters individual success and professional growth. With a commitment to a low-pressure, honest sales approach, you will help create memorable shopping experiences. Enjoy competitive pay, generous benefits, and a fun, team-oriented workplace that values your contributions and offers opportunities for advancement.

Benefits

Health, Dental, and Vision Coverage

401(k) Profit Sharing Plan

Paid Vacation and Sick Days

Employee Discount

Flexible Retail Schedule

Life Insurance

Employee Assistance Program

Pay Advance Program

Birthday Holiday

Helping Hand Program

Qualifications

• Energetic, self-motivated sales professional with exceptional interpersonal skills.
• Previous sales experience in a retail commission-based environment is a plus.

Responsibilities

• Greet and engage customers to uncover their home furnishing needs.
• Provide world class customer service and unforgettable shopping experiences.
• Develop and maintain a customer base through networking.

Skills

Interpersonal Skills

Customer Service

Sales Skills

Communication Skills

Basic Computer Skills

Education

High School Diploma

Sales Experience

Job description

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Join to apply for the Sales Associate-Guest Experience Specialist role at Bob's Discount Furniture

Retail Guest Experience Specialists

Full-Time and Part-Time Career Opportunities

Our Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way” our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience.

Retail Guest Experience Specialists

Full-Time and Part-Time Career Opportunities

Our Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way” our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world class customer service with a low pressure, honest, gimmick free and enjoyable shopping experience.

"No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus

At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for career growth we offer a fun and team oriented work environment and great benefits!

The Benefits And Perks

• A competitive Hourly Advance / Draw vs Commission pay structure with bonus potential!
• Feeling under the weather, we’ve got you covered! We offer National Health, Dental and Vision coverage
• Life insurance – Employer paid basic Life Insurance, with the option to add Voluntary Life Insurance as well!
• 401(k) Profit Sharing Plan – Generous Company match!
• Paid Personal/Sick Days
• Paid Vacation, Sick Days, Holidays and your Birthday! After all, your birthday should be a holiday
• Employee Assistance Program
• Our prices are already low, but why not more! Generous Employee Discount
• The flexibility of working a Retail Schedule (weekends, evenings & holidays)
• Need a pay advance? Take advantage of Bob’s Bail Out Program
• Have an unexpected extraordinary expense? Take advantage of Bob’s Helping Hand Program. Bob’s cares and is here to help
• And much more!
  
  

Many of our benefits are paid wholly or in part by Bob’s Discount Furniture and are available to eligible employees.

Job Responsibilities

• Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
• Provide world class customer service and offer customers an unforgettable shopping experience
• Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
• Develop and maintain a customer base through networking and client follow up to ensure customer satisfaction before and after the sale
• Generating sales through a low pressure consultative approach
  
  

Required Qualifications

• Energetic, self-motivated sales professional with exceptional interpersonal, listening and communication skills, bilingual a plus!
• Ability to network and build relationships with customers
• Competitive, goal oriented nature with the ability to work well in a team environment
• Flexibility to work a 5 day retail schedule that includes nights, weekends (both Saturdays and Sundays for Full Time, either / or for Part Time), and most holidays.
• Basic computer skills
• Previous sales experience in retail commission based sales environment is a plus, but not required
• Strong organizational skills
  
  

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Business Development, and Customer Service

• Industries

  Manufacturing, Retail, and Furniture and Home Furnishings Manufacturing

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