Sales Associate, Full-Time - Versace Beverly Hills - CA

Versace; Los Angeles (CA); On-site; USD 299,000 - 482,000; Full time

Job summary

Versace in Los Angeles (GV-VERSACE LA Rodeo) is seeking a high-energy luxury retail professional to act as Brand Ambassador, delivering exceptional client experiences and driving sales performance. The role emphasizes client data capture, relationship development, and post-sale service to build loyalty, while supporting consignments, returns, and exchanges.

The successful candidate thrives in a fast-paced luxury environment, collaborating with peers and management to implement driving

Qualifications

• Minimum of two years’ experience in retail; luxury experience preferred.
• Proficiency with a retail POS system, basic MS Office (Word/Excel).
• Strong communication and relationship-building skills required.

Responsibilities

• Provide an exceptional client experience as a Brand Ambassador.
• Meet and exceed sales targets daily, monthly, and yearly.
• Capture client data and build lasting client relationships to hit KPIs.
• Maintain client relationships through after-sales service and follow-up communications.
• Open and close consignments; process returns and exchanges; communicate effectively with clients and management.
• Develop initiatives, contests and events to drive business and client engagement.

Skills

Retail sales

Client relationships

Communication

Team collaboration

Tools

POS system

Excel

Word

Job description

GV-VERSACE LA Rodeo

Position reports directly to the General Manager.

Responsibilities include:

• Be a Brand Ambassador by providing an exceptional client experience. Embrace and promote our Retail Excellence Program with our clients and staff alike
• Meet & exceed sales goal targets (daily, monthly, yearly)
• Meet & exceed targets for client data capture
• Create & foster genuine client relationships that will result in hitting and exceeding core KPIs: (sales, UPT, ATV)
• Maintain client relationships through after sales service: not limited to but to include thank you notes, follow up phone calls, follow through of product repair or maintenance
• Support the team in generating new client relationships while maintaining those that are existing
• Open and close consignments
• Process returns and exchanges
• Ability to communicate effectively & build strong partnerships with clients, peers, and management
• Develop business driving initiatives, contests and events
• Handling customer’s repairs and advising clients about best fit of pieces

Experience & Key Competencies:

• Minimum of two years’ experience in retail environment – luxury experience preferred.
• Full understanding of specialty retail, including how to effectively clientele.
• Computer skills including operation of retail point of sale system, Word, Excel and email.
• Ability to thrive within a high paced environment, multi-tasking with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high energy personality that is entrepreneurial and sales focused.

Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range.The salary for this position will vary based on role requirements, skill set and years of experience.

Compensation Range:

Local Minimum Wage up to 35.00 USD