Associate General Manager, Full Time - Versace Chicago Outlet - IL-1

Michael Kors; Chicago (IL); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Product allowance

Competitive paid time off

Exclusive Employee Sales

Paid Parental Leave

401k Match

Bonus Potential

Job summary

Michael Kors is seeking a dedicated manager for their Chicago location. This role emphasizes leadership, outstanding customer service, and the development of a high-performance sales team. Ideal candidates will have a Bachelor's degree in Fashion or Business and at least 5 years of management experience, preferably in luxury retail.

Compensation will range from $55,000 to $90,000, based on qualifications and experience. Benefits include product allowance, competitive paid time off, and a 401k match.

Qualifications

• Minimum of 5 years of experience in management, luxury experience preferred.
• Full understanding of specialty retail, including clienteling and store operations.
• Ability to thrive within a high-paced environment and multi-task effectively.

Responsibilities

• Demonstrate outstanding leadership and customer service.
• Support in the development of a high performance team.
• Maintain compliance with operational policies and procedures.

Skills

Leadership

Customer service

Communication skills

Critical thinking

Problem solving

Retail operations

Visual merchandising

Education

Bachelor's degree in Fashion or Business

Tools

Retail point of sale system

Word

Excel

Email

Job description

WHAT YOU’LL DO:

• Portrays him/herself with the appropriate representation and integrity of the company and of the brand, and demonstrates outstanding leadership, customer service and communication skills.
• Supports in the development and leadership of a high performance team that drives sales and achieves comp store results and profitability through effective training, coaching and motivational activities.
• Reports to the General Manager, and assists in monitoring day to day activities, as well as the efficiency of the sales staff, and is considered a role model by the sales team.
• Remains in compliance with operational and company policies and procedures, and assures all policies are enforced.
• Plays an active supporting role on the development of the sales team with regards to selling tools, position growth and progression.
• Plays an active supporting role on the selling floor, building relationships with new and existing clients for Versace USA, Inc.
• Creates a dynamic environment with superlative customer service standards, and assures the store and staff are inviting, professional, and knowledgeable on product and related company information.
• Maintains an active social relationship with clients and community and understands the needs and changes of the market.
• Collaborates in the research of events, marketing and client experience within the competitive landscape to make suggestions for optimizing our business and present this information to the General Manager, corporate partners.
• Supports back of house operations which include inventory, cleaning, maintenance, repairs, security/loss prevention, supplies, POS systems, shipping, receiving and communications systems.
• Ensures store presentation and visual merchandising standards are maintained according to company directives.
• Assures optimum shrink results are met by enforcing security measures and maintaining consistent accuracy in inventory levels.
• Consistently demonstrates accountability and leadership in managing the store and its employees, delegates accordingly and provides the staff with a professional work environment.

YOU’LL NEED TO HAVE

• Bachelor’s degree in Fashion or Business preferred.
• Minimum of 5 years of experience in management – luxury experience preferred.
• Full understanding of specialty retail, including clienteling, visual merchandising and store operations.
• Computer skills to include operation of retail point of sale system, Word, Excel and email.
• Strong leadership, critical thinking and problem‑solving skills.
• Ability to demonstrate strong verbal and written communication skills allowing for communication of the company’s goals and objectives.
• Ability to thrive within a high‑paced environment, multi‑tasks with ease while maintaining a balance of daily responsibilities.
• A positive, outgoing, high‑energy personality that is entrepreneurial, sales focused and can effectively partner and support the Store Manager.

THE BENEFITS

• Product allowance
• Competitive paid time off
• Exclusive Employee Sales
• Paid Parental Leave
• 401k Match
• Bonus Potential

Compensation Range

In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience. Compensation Range: 55,000.00 - 90,000.00 USD

EEO Statement

Versace is an equal employment opportunity employer. Versace’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Versace also prohibits harassment of applicants and employees based on any of these protected categories.