Sales Associate (Full-Time) - The Mall at Short Hills

Alo, LLC.; Short Hills (NJ); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Sales Associate, where you will create a welcoming environment for customers while driving sales and fostering community engagement. This role is perfect for individuals who thrive in a dynamic team setting and are passionate about delivering exceptional customer experiences. You will be responsible for educating guests about products, ensuring an inviting shopping atmosphere, and contributing to store performance. With a commitment to excellence and a supportive culture, this position offers the chance to make a meaningful impact while enjoying fantastic perks and benefits. If you're ready to take your career to the next level, this opportunity awaits you!

Benefits

Employee Discount

Free Alo Moves Membership

Medical, Dental, and Vision Plans

401K with Company Matching

Monthly Store Incentives

Clothing Allowance

Free Yoga Classes

Qualifications

• 1+ years in a client-centric sales environment preferred.
• Passion for customer service and delivering exceptional experiences.

Responsibilities

• Drive and exceed sales goals while ensuring customer satisfaction.
• Educate guests on products and maintain store presentation.

Skills

Customer Service

Sales Experience

Team Collaboration

Problem Solving

Education

High School Diploma

Tools

Sales Reporting Tools

Job description

Role Objective

The Sales Associate works to achieve store sales goals by setting the Alo experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading Alo’s Flow initiatives while optimizing productivity and efficiency.
• Ensure engagement with customers and provide a friendly and easy to shop environment.
• Continue to build the client relationship daily with our customers.
• In partnership with the leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities.
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches, and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor.
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details.
• Leverages company tools, incentives, and strategies to support meeting store goals.
• Resolve client needs quickly & effectively ensuring customer satisfaction.
• Educates guests and staff on our product, community, and culture.
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership.
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence.
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures.
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting, and operating efficiently.

Sales Associate Qualifications

• Preferred 1+ years prior work experience in a client-centric, sales environment.
• Passion for customer service and delivering exceptional experiences.
• Aligns with and embodies Alo’s Guiding Principles.
• Self-motivated with a desire to achieve results and excel individually, and as a team.
• Requires constant movement in and around all areas of store.
• Ability to lift, push, carry or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder.
• Ability to stand and move for an entire shift.

Sales Associate Schedule

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

JUST SOME OF THE PERKS

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors.
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees).
• 401K with company matching (Full-Time Employees).
• Monthly Store Incentives.
• Clothing Allowance.
• Free yoga classes at any of our Sanctuaries.

The Company’s Associate base pay ranges from $17.00 - $19.00/ hour in Short Hills, NJ. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.