Sales Associate

GUESS?, Inc.; Elizabeth (NJ); On-site; USD 75,000 - 85,000; Full time

Job summary

An established industry player is seeking a dynamic Sales Associate to join their team. This role focuses on delivering exceptional customer service, maintaining store standards, and supporting sales goals. As a Sales Associate, you will create a welcoming environment for customers, assist them with product information, and ensure a clean and organized store. This position offers an opportunity to work in a vibrant retail setting where teamwork and flexibility are valued. If you're passionate about fashion and enjoy working with people, this could be the perfect role for you!

Qualifications

• Excellent communication and customer service skills are essential.
• Previous retail experience is preferred but not mandatory.

Responsibilities

• Greet customers and create a positive first impression.
• Maintain store standards and provide fitting room service.
• Meet or exceed sales goals as assigned by management.

Skills

Customer Service Skills

Communication Skills

Retail Experience

Team Player

Flexibility

Physical Stamina

Job description

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Position Overview

Job Description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To: Store ManagementEssential FunctionsCustomer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.
  
  

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.
  
  

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.
  
  

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.
  
  

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.
  
  

?

Brand

GUESS Factory

Store

3184

Store Address

651 Kapkowski Road, Suite 2412 - Elizabeth, NJ 07201

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail Apparel and Fashion

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