SALES ASSOCIATE (Full-Time)

Mathis Brothers Furniture Co. Inc.; Ontario (CA); On-site; USD 30,000 - 42,000; Full time

Job summary

A prominent home furnishing retailer in Ontario, CA, is looking for a Sales Associate to provide excellent customer service and promote merchandise. The role requires engaging with customers, assisting in product selections, and maintaining a professional environment. Candidates should have a high school education, strong attention to detail, and a positive attitude. The position involves active engagement on the showroom floor, participating in customer orders, and following up on inquiries.

Qualifications

• Reliable, responsible, and dependable individual.
• Strong attention to detail and able to complete work tasks thoroughly.
• Positive attitude when working with internal and external customers.

Responsibilities

• Provide exceptional customer service regardless of purchase.
• Promote and sell merchandise displayed on the showroom floor.
• Assist customers with product selections based on needs and preferences.
• Prepare sales tickets for orders obtained and ensure customer needs are met across departments.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School or better

Tools

POS system

Job description

Mathis Home ONTARIO
Mathis Home-Ontario | 59
4105 E. Inland Empire Blvd.
Ontario, CA 91764, USA

Mathis Home ONTARIO
Mathis Home-Ontario | 59
4105 E. Inland Empire Blvd.
Ontario, CA 91764, USA

GENERAL STATEMENT OF DUTIES: Under general supervision of the Sales Manager, the Sales Associate’s primary responsibility is to provide the best service whether or not the customer chooses to make a purchase. Responsible for maintaining a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches. Job requires being reliable, responsible, and dependable. Must have attention to detail and be thorough in completing work tasks. Sales Associates will be on their feet for long periods of time walking the showroom floor. Accurately and efficiently complete all sales transactions. Effectively communicate customer service issues and requests to management.

EXAMPLES OF WORKED PERFORMED: Sales Associate’s promote and sell merchandise displayed on show room floor; work directly with internal and external customers; follow up with customer orders and inquires; assist with any problems associated with merchandise in conjunction with customer service and warehouse operations; work on an organizational level with other departments to ensure customer needs are met; ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs; explain features of products in a manner that the customer will understand; explain features of products that will benefit the customers based on their needs; prepare sales tickets for orders obtained; assist customers in making product selections based on customers specifications; recommend, select, and help locate or obtain merchandise based on customer needs; describe merchandise and explain use, operation, and care of merchandise to customers; must stay educated on new products, policies, as well as advertisements the store is running; knowledge of methods for showing, promoting, and selling products; sales associates may perform “house calls”, traveling to a customer’s home to help design a catalog of products for a customer to review for purchase to fit their home décor; use excellent customer relations. Following up with customers by email and phone. Perform any other duties as directed by management.

EMPLOYMENT STANDARDS: Ability to lift merchandise of 10lbs; must be able to walk or stand for long periods of time; must be able to listen and respond to customer’s needs; ability to communicate effectively with team members; sales experience preferred, not required; positive attitude when working with internal and external customers; knowledge of employment and safety procedures.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 40 lbs rarely, and/or up to 10 lbs occasionally to move objects.

Work Environment: Indoor climate-controlled environment.

#SC123

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.