Sales Associate FT - Salinas Center

GOODWILL CENTRAL COAST; Salinas (CA); On-site; USD 23,281 - 25,347; Full time

Job summary

GOODWILL CENTRAL COAST in Salinas is looking for a full-time retail associate to support store operations. Responsibilities include providing excellent customer service, managing merchandise inventory, and completing transactions using the cash register.

The ideal candidate should have a high school diploma and the ability to communicate effectively in English. Training will be provided for cash handling procedures. Join us in creating a welcoming environment for customers and donors.

Qualifications

• Basic oral and written English communication; basic Spanish desirable.
• No previous sales experience required, but preferred.
• Ability to learn cash register operation and store procedures.

Responsibilities

• Greet donors and customers on entry and offer assistance.
• Become trained in cash handling and complete transactions accurately.
• Assist with store opening and closing procedures.
• Manage merchandise inventory and maintain store cleanliness.
• Prepare store donations for transfer to the processing plant.

Skills

Customer service

Basic math

Effective communication

Teamwork

Cash register operation

Education

High school diploma or equivalent

Tools

Cash register

Material handling equipment

Job description

Job Location: Salinas Center 15 – Salinas, CA 93906 | Position: Full Time | Salary: $16.90–$18.40/hr | Shift: Any

Job Summary

Perform related duties supporting the operation of retail store locations. Serve donors and customers in a variety of ways ensuring a safe and welcoming environment. Provide outstanding customer service to promote store sales and achieve store goals.

Essential Duties

• Greet donors and customers on entry and offer assistance and suggestions for product selections.
• Become trained in cash handling and use the store cash register system to complete transactions accurately.
• Assist with store opening/closing procedures.
• Manage merchandise inventory on the sales floor following procedures, straighten and rearrange merchandise to increase appeal, ensuring a neat, safe environment.
• Assist with stock rotation and markdowns as directed by the Store Manager.
• Prepare store donations and rotated merchandise for transfer to the central processing plant.
• Communicate problems, complaints, potential theft or safety issues to the Store Manager.

Secondary Duties

• Perform donor services such as taking donations, documenting donation information and communicating with donors.
• Perform daily sanitization of store and donation locations.
• Perform minor janitorial duties as required.
• May perform other duties not listed in this description.

Qualifications

Education: High school diploma or equivalent (preferred).
License/Certification: None.
Experience: None; previous sales experience preferred.
Knowledge: Basic math, familiarity with Goodwill Central Coast’s mission, general company and retail policies, electronic cash registers.

Equipment Used

• Material handling equipment: carts, hand trucks, dolly, and racks.
• Typical retail store equipment.
• Cash register/computer-based system and related automated tools.
• Cash counting equipment.

Skills, Aptitudes, Temperaments

• Basic oral and written English communication; basic Spanish desirable.
• Self-control; effective public interaction; teamwork.
• Clear explanation of decisions and presentation of information.
• Learn cash register operation and store procedures.
• Follow directions and procedures; coordinate eye/hand/foot movement safely.
• Operate cash register quickly.
• Perform repetitive and varied duties without loss of composure or efficiency.
• Demonstrate satisfactory attendance.
• Adhere to safe work practices and report hazards promptly.

Emotional Effort

The job involves limited emotional effort. Few deadlines and minimal overtime. Routine work environment with occasional high activity periods.

Job Setting

Work in an enclosed storeroom floor. The area is heated and ventilated. Regular cleaning keeps dust and dirt minimal. Minor noise and vibrations; radios/TVs may be on.

Physical Demands

Constant standing and walking, frequent lifting/carrying of objects up to 25 lbs. Large items handled with equipment or assistance. Standing, walking, bending, pushing/pulling, and lifting/carrying are regular. Climbing, squatting, and kneeling occasionally. Longest distance carried: 50 feet, heaviest item: 25 lbs.