Sales Associate FT

Range USA; Memphis (TN); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Unlimited Shooting – Free Classes

Discounts (online and in-store)

Rewards program

Paid training

Job summary

Range USA is the nation’s largest operator of indoor shooting ranges, committed to a friendly, safe shopping and learning environment. The Sales Associate will provide product knowledge, guide the customer through the experience, and convert interest to purchases.

Ideal candidates will have a high school diploma, 1–2 years of customer service sales experience, and the ability to follow complex compliance rules. A flexible schedule including nights and weekends is required; training is provided.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years of customer service sales experience, preferably in specialty retail.
• Ability to understand and follow complex compliance regulations.
• Willingness to work flexible hours, including nights, weekends, holidays.
• Must be 21 years of age.

Responsibilities

• Provide excellent customer service and help customers with product questions.
• Greet customers and facilitate the shopping experience.
• Convert inquiries into sales to fulfill the customer experience.
• Maintain up-to-date knowledge of products and promotions.
• Ensure compliance with firearms laws and safety procedures.
• Assist with ecommerce picker duties as needed.

Skills

Customer service experience

Sales ability

Compliance awareness

Flexible schedule

Education

High School Diploma or equivalent

Job description

Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Position details

Position title

Sales Associate

Range USA is the nation’s largest operator of indoor shooting ranges — a friendly and safe place to shop, shoot, and learn. We’re committed to making every visit easy, welcoming, and memorable, and we believe every member of our team plays a direct role in that. We’re growing nationwide, and we want the right people with us. At Range USA, your work has real impact.

Reports to

Store Leader

Classification

Full-Time / Non-Exempt / Hourly

Position Overview

The Sales Associate role ensures every single Range USA customer is provided the assistance and knowledge to fulfill the experience they are seeking by being proficient in product knowledge, selling skills and operations. The main responsibility of the Sales Associate is to convert Range USA customers to buyers with sales that fulfill the desired experience.

Core values alignment

• Curious — ask questions, find and solve problems
• Passionate — care deeply about the brand, team, and customers
• Do it Right — take pride in accuracy and credibility
• Service — put others above ourselves

Key Responsibilities

• Commitment to the mission of Range USA by providing the easiest and best customer service in the USA.
• Provide outstanding customer service that is dedicated to exceeding customer expectations and fostering lasting relationships.
• Greet customers and facilitate the customer experience.
• Convert Range USA customers to buyers by asking for the sale to fulfill desired experience.
• Ensure our customers leave with the complete package supporting their main purchase. Inform customers of Range USA services, discounts, exclusive offers, sales, and promotions.
• Conduct range customer check-in in an efficient and friendly manner.
• Maintain therange timer for proper tracking of customer time
• Ensure an efficient and compliant range firearm rental process
• Utilize radios to communicate with Range Safety Officer regarding safety and customer issues
• Answer customer questions regarding product pricing, features, benefits, and availability.
• Maintain compliance with all involved government agencies including 4473 and background check processes.
• Remain up to date on new product and industry news.
• When acting as an ecommerce picker, the pickup dashboard must be checked every hour, and any new orders should be picked.

Desired Skills & Experience

• High School Diploma or equivalent preferred.
• 1-2 years of customer service sales experience, preferably within a specialty retail environment.
• Ability to understand, recall and follow complex compliance regulations and the ability to work with highly confidential information.
• Availability to work a flexible schedule and hours necessary to open and/or close the store including nights, weekends, and holidays.
• Must be 21 years of age.

Employee Benefits

• Medical, Dental, and Vision health insurance
• Unlimited Shooting – Free Classes
• Industry-leading online and in-store discounts
• Manufacturer rewards and points program
• No firearm experience needed — we offer paid training