Sales Associate — Flexible Hours & Customer Love

Belk; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making recommendations, and processing transactions. This hourly role focuses on driving sales, maintaining presentation standards, and collaborating with store operations to meet objectives.

Responsibilities include greeting customers, utilizing suggestive selling, building loyalty, and staying informed about products and promotions.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Excellent communication skills and a willingness to learn.
• Comfortable with technology, including smartphones, tablets and Windows based devices.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Regularly move around store areas and assist customers.
• Able to lift at least 40 lbs and be active on the sales floor.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals and store objectives.
• Greet and assist customers warmly, providing personalized service.
• Apply suggestive selling techniques and offer product recommendations.
• Build relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and handle inquiries, returns, and concerns with care.
• Maintain visually appealing selling areas, signage, and cleanliness through daily recovery and stock replenishment.
• Stay informed on products, promotions, policies, and store events to deliver accurate information.
• Contribute to a positive store culture by sharing knowledge and celebrating achievements with teammates.
• Support store operations by assisting with fulfillment, pricing, promotions, and product placement.
• Follow asset protection, safety guidelines, and security protocols to minimize risk.

Skills

Customer service

Ownership mindset

Communication

Tech savvy

Flexible schedule

Team collaboration

Stamina

Tools

Windows OS

Mobile devices

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making recommendations, and processing transactions. This hourly role focuses on driving sales, maintaining presentation standards, and collaborating with store operations to meet objectives.

Responsibilities include greeting customers, utilizing suggestive selling, building loyalty, and staying informed about products and promotions.