Retail Sales Pro - Flexible Schedule & Customer Focus

Belk; Greater Washington Park (AL); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. The role focuses on driving sales, maintaining store presentation, and helping operations teams meet store objectives.

As an hourly associate, you will work with a team to greet customers, provide personalized service, and continuously build product knowledge while upholding store standards and customer satisfaction.

Qualifications

• Exceptional customer service orientation.
• Willingness to learn and improve product knowledge.
• Able to work flexible hours, including nights, weekends, and holidays.
• Strong communication and relationship-building skills.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Communication

Ownership

Tech literacy

Tools

Windows-based operating systems

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, making product recommendations, and processing transactions. The role focuses on driving sales, maintaining store presentation, and helping operations teams meet store objectives.

As an hourly associate, you will work with a team to greet customers, provide personalized service, and continuously build product knowledge while upholding store standards and customer satisfaction.