SALES ASSOCIATE (Full-Time) Electronics

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Newport (RI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Salary

Benefits begin DAY ONE

Comprehensive Healthcare

401(k) & Pension Plan options

Paid Time Off on DAY ONE

Tuition reimbursement program

Military Family Support

Tax-free shopping worldwide

Job summary

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) in Newport, RI seeks a Sales Associate to provide outstanding customer service and drive sales of general merchandise.

You will greet customers, help select items, process transactions, uphold store policies, stock displays, and participate in inventories. No experience required; HS diploma preferred; full-time schedule.

Qualifications

• No experience required; High School Diploma or equivalent preferred.
• Strong customer service and communication skills.
• Ability to lift up to 25 lbs and stand for long periods.

Responsibilities

• Greet customers and engage them to provide sales-related assistance.
• Assist in selecting merchandise and suggest complementary items.
• Explain warranties, coverage, and pricing as applicable.
• Handle cash registers and various payment methods accurately.
• Maintain stocked, neat merchandise displays and store policies.
• Participate in inventories and contribute to sales goals.

Skills

Customer service

Upselling

Cash handling

Merchandise knowledge

Education

High School diploma

Tools

POS system

Richter Merchandising System

Job description

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE

We know you work hard and cultivate the very best solutions for your family — and that’s why the benefits we offer, you won’t find anywhere else:

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life.

Mission: YOU.

https://www.youtube.com/watch?v=9h1WLIY3hT8 – Heroes Welcome

Job Summary

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations.

Duties And Responsibilities

Greets, and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise, and suggests additional items to complement the customer's selections. Where applicable, offers customers the opportunity to purchase extended product warrantees. Explains coverage, benefits, and price.

Interacts with customers and coworkers in a friendly and professional manner, which includes adhering to NEX dress code/uniform standards, and assisting/supporting sales team members to the maximum extent possible.

Becomes knowledgeable regarding merchandise selected; including proper set-up, use, care, characteristics of various product price points, warrantee coverage, etc. Communicates product-related information to customers knowledgeably and legibly.

Ensures assigned areas are fully stocked, and merchandise is neatly arranged. Communicates with supervisor, store manager, etc. regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance, achievement of store/department sales goals, etc.

Completes sales transactions efficiently. Thanks customers for their patronage.

As required, performs cash register transactions. Performs all types of cash register transactions (cash, charge, check, gift certificates, layaway, etc.) in an accurate and procedurally correct manner.

Advises customers of upcoming sales events, and services available throughout the Navy Exchange; such as gift wrapping, engraving, delivery, gift certificates, etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.

Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently, ensuring customer satisfaction as the end result.

Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons (internal and external) in order to deter theft.

Unpacks, stages, and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.

Completes paperwork associated with merchandise/inventory movement, price adjustments, customer returns, cash register operation, etc. accurately and completely.

Eligible for and participates in applicable commission and gainsharing sales incentive programs.

Is required to lift up to 25 lbs as it relates to job duties including, but not limited to: assisting customers, lifting merchandise, assisting with stocking sales area as necessary, etc.

Performs other related duties as assigned.

No Experience Required. High School Graduate Or Equivalent Preferred.

Primary Location

United States-Rhode Island-Newport

Organization

Newport

Schedule

Full-Time (35 + hours)