HUMAN RESOURCES REPRESENTATIVE

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Annapolis (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary (NF-01 level)

Benefits begin day one

Healthcare (federal)

Retirement plans (401k/pension)

Paid time off (PTO) day one

Tuition reimbursement

Military family support programs

Public Service Loan Forgiveness (PSLF)

Tax-free shopping

Job summary

NAVY Exchange Service Command (NEXCOM) is seeking an administrative support professional in Annapolis, MD. The role handles personnel actions, new hire processing, orientation, exits, and performance appraisals using the automated personnel system.

The position includes conducting orientation sessions, administering annual appraisals, wage surveys, and data coordination with managers and union officials. Placement supports SOFA sponsorships and travel coordination as needed.

Qualifications

• GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily.
• SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc.

Responsibilities

• Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel system database.
• Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates.
• Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports.
• May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc.
• Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary.
• Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification.
• Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorship-required applicants to selecting officials. Completes processing following established procedures.
• Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees.
• Processes worker s compensation claims in accordance with established procedures as necessary.
• May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel.
• Performs other related duties as assigned.

Job description

Why the Navy Exchange Service Command?

While some serve overseas for our country, we hold down the fort — we serve the men and women who wear the flag — America’s strength, America’s heart. We are here to guide them and deliver our service members and their families the tools they need to do what they love to do.

You can expect an unforgettable, dynamic, and competitive work environment.

The Benefits Begin DAY ONE

• Competitive Salary: Federal pay beginning at the Non-Appropriated Fund NF-01 level + depending on experience.
• Immediate Coverage: Benefits begin on DAY ONE.
• Comprehensive Healthcare: Federal Healthcare benefits, Dental, and Vision coverage.
• Retirement Plans: 401(k) & Pension Plan options.
• Paid Time Off: Accrual of PTO starts on DAY ONE.
• Education & Growth: Tuition reimbursement program.
• Military Family Support: Continuity Programs for Military Spouses.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible* after qualifying years of service.
• Exclusive Perks: Tax-free shopping, worldwide, at any Navy Exchange location.

Because here at the Navy Exchange Service Command, there’s no such thing as tomorrow — there’s only today. GET AFTER IT. Seize the opportunity to grow and be community-driven, too. Build a mission-driven life.

Mission: YOU.

https://www.youtube.com/watch?v=9h1WLIY3hT8

– Heroes Welcome

Job Summary:

Performs a variety of administrative support duties that involve recruiting processing personnel actions conducting orientation training and exit interviews and completing the submission of performance appraisals.

Duties and Responsibilities:

• Prepares and processes all types of personnel actions new hire pay promotion transfer classification etc using the automated personnel system database.
• Conducts orientation session for new associates to familiarize them with basic personnel policies and associate benefits. Also conducts exit interviews for separated associates.
• Administers the annual work performance appraisal program. Forward forms to supervisors within the prescribed number of days prior to due date for submission. Reviews returned forms for completeness and prepares required reports.
• May provide clerical support in conducting annual area wage surveys. Contacts department managers and union officials to obtain names of individuals designated as data collectors. Types letter to various companies to be canvassed requesting their participation schedules appointments etc.
• Compiles statistical data in connection with the preparation of reports. Researches records when gathering required data and coordinates with managers as necessary.
• Works closely with supervisor in connection with BBAs sets up retention registers of individuals in affected areas. Based on rights determined by supervisors prepares and types letters of notification.
• Implements the Status of Forces Agreement SOFA sponsorship program for pertinent applicants as applicable. Ensures that provisions are met prior to referring SOFA sponsorship-required applicants to selecting officials. Completes processing following established procedures.
• Types a variety of material related to assigned functions such as completion of forms letters messages reports etc. Maintains and files correspondence in personnel jackets of employees.
• Processes worker s compensation claims in accordance with established procedures as necessary.
• May coordinate and intitiate travel arrangements for Navy Exchange personnel on official travel.
• Performs other related duties as assigned.

GENERAL EXPERIENCE 1 year general office clerical experience which has demonstrated the ability to perform clerical duties satisfactorily.

SPECIALIZED EXPERIENCE 1 year specialized experience which required the applicant to acquire the ability to apply knowledge of the rules regulations procedures and program requirements of one or more areas of personnel disciplines i.e. Staffing benefits compensation etc.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

GENERAL EXPERIENCE Study completed in a college university junior college above the high school level may be substituted on a basic of one-half an academic year of study for six months of experience. A business or technical school or other comparable institutions above the high school level may be substituted provided such subjects as business English office automation business mathematics bookkeeping or accounting were studied. No credit will be allowed for training which has been obtained only or primarily basic skills of typing or refresher courses.

SPECIALIZED EXPERIENCE For the first year of specialized experience study successfully completed in a college university junior college above the high school level may be substituted at the rate of one-half an academic year of study for six months of specialized experience provided the study included a minimum of six semester hours or the equivalent per year in subjects closely related to the personnel field. Such subjects include statistics psychology sociology or other social sciences English composition journalism or other courses where primarily emphasis is on writing skills public administration personnel administration industrial relations or similar courses dealing directly with subjects in the personnel field organization management and management analysis.

Primary Location

United States-Maryland-Annapolis

Organization

Annapolis

Schedule

Full-Time (35 + hours)

Unposting Date

Sep 15, 2026, 1:59:00 PM