Sales Associate — Fashion & Customer Experience, Flexible Hours

Madewell Stores Madewell, Inc.; Charlotte (NC); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded product

401(k) plan with company matching

See our full list of benefits here

Job summary

Madewell is seeking a Sales Associate to bring our brand to life on the sales floor. You'll help customers discover their look and work with teammates to drive business, delivering a seamless, welcoming experience.

You are 18+, keep up with fashion trends, enjoy teamwork, stay flexible, and are ready to lift products and assist in store operations. This role emphasizes kindness, inclusivity, and a collaborative culture, with nights, weekends and holidays expectations.

Qualifications

• Must be at least 18 years old.
• Stay up to date with current fashion trends.
• Collaborate effectively with team members and managers.
• Able to bend, reach, stretch, and lift at least 40 pounds.
• Comfort with nights, weekends and holidays.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Scheduling flexibility

Physical endurance

Job description

Madewell is seeking a Sales Associate to bring our brand to life on the sales floor. You'll help customers discover their look and work with teammates to drive business, delivering a seamless, welcoming experience.

You are 18+, keep up with fashion trends, enjoy teamwork, stay flexible, and are ready to lift products and assist in store operations. This role emphasizes kindness, inclusivity, and a collaborative culture, with nights, weekends and holidays expectations.