Fashion Retail Sales Associate — Customer Experience

Madewell; Baltimore (MD); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Up to 60% discount on branded product

Discounts on entertainment, travel, F&

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody the brand on the sales floor, assist customers in discovering their look, and collaborate with teammates and managers to drive business while delivering a seamless customer experience.

Candidates should be 18+, stay current with fashion trends, embrace teamwork, and be able to bend, reach, lift up to 40 pounds. Flexible scheduling including nights, weekends, and holidays is required.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds / 18 kilos.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Skills

Customer focus

Teamwork

Flexibility

Problem solving

Scheduling flexibility

Physical ability

Fashion awareness

Job description

Madewell is seeking a Sales Associate to embody the brand on the sales floor, assist customers in discovering their look, and collaborate with teammates and managers to drive business while delivering a seamless customer experience.

Candidates should be 18+, stay current with fashion trends, embrace teamwork, and be able to bend, reach, lift up to 40 pounds. Flexible scheduling including nights, weekends, and holidays is required.