Fashion Sales Associate — Customer Experience Pro

J.Crew Factory; Sarasota (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Employee discount (up to 60%)

401(k) plan with company matching

Job summary

Madewell is seeking a Sales Associate to embody the brand on the floor, help customers discover their look, and collaborate with teammates to drive business success. The role emphasizes a welcoming energy, inclusivity, and a seamless shopping experience.

You’ll support the team with flexible scheduling, stay updated on fashion trends, and contribute to a positive store environment that reflects the Madewell ethos and brand values.

Qualifications

• Must be 18 years or older.
• Stay up to date with fashion trends and industry developments.
• Support brand, customers, and teams with enthusiasm.
• Embrace teamwork, flexibility and courtesy in tasks.
• Innovate and champion ideas while navigating uncertainty.
• Scheduling flexibility including nights, weekends and holidays.
• Must be able to bend, reach, stretch, and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience aligned with the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist in store tasks and product-driven activities as directed by management.
• Share customer feedback with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

Madewell is seeking a Sales Associate to embody the brand on the floor, help customers discover their look, and collaborate with teammates to drive business success. The role emphasizes a welcoming energy, inclusivity, and a seamless shopping experience.

You’ll support the team with flexible scheduling, stay updated on fashion trends, and contribute to a positive store environment that reflects the Madewell ethos and brand values.