Sales Associate: Exceptional Customer Service & Merchandising

Hibbett, Inc.; West Memphis (AR); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett, Inc. in West Memphis, AR is seeking a Sales Associate to deliver quality customer service and drive product sales. You will know the store’s product areas, promote promotions, and act as a brand ambassador to create a memorable shopping experience.

The position is hourly, non-exempt, reporting to the Store Manager. Ideal candidates have 0-2 years in customer service, strong communication, attention to detail, and a teamwork mindset to thrive in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail with multiple tasks.
• Team-player with passion for outstanding service and selling merchandise.

Responsibilities

• Provide extraordinary customer service as outlined in the service manual.
• Promote and sell services and merchandise.
• Set and strive to improve selling skills and sales goals.
• Adhere to company policies and procedures across manuals and memos.
• Asist in daily store operations, lists, shipments, and maintenance.
• Present merchandise to promote sales using product knowledge guidance.
• Identify merchandise needs and pricing concerns for management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and report potential fraud risks.

Skills

Customer service

Interpersonal skills

Team player

Attention to detail

Fast-paced environment

Job description

Hibbett, Inc. in West Memphis, AR is seeking a Sales Associate to deliver quality customer service and drive product sales. You will know the store’s product areas, promote promotions, and act as a brand ambassador to create a memorable shopping experience.

The position is hourly, non-exempt, reporting to the Store Manager. Ideal candidates have 0-2 years in customer service, strong communication, attention to detail, and a teamwork mindset to thrive in a fast-paced retail environment.