Sales Associate (Part-Time) - West Memphis, AR ( Meadowbrook Square )

Hibbett, Inc.; West Memphis (AR); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett, Inc. in West Memphis, AR is seeking a Sales Associate to deliver quality customer service and drive product sales. You will know the store’s product areas, promote promotions, and act as a brand ambassador to create a memorable shopping experience.

The position is hourly, non-exempt, reporting to the Store Manager. Ideal candidates have 0-2 years in customer service, strong communication, attention to detail, and a teamwork mindset to thrive in a fast-paced retail environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on tasks without being asked.
• Strong attention to detail with multiple tasks.
• Team-player with passion for outstanding service and selling merchandise.

Responsibilities

• Provide extraordinary customer service as outlined in the service manual.
• Promote and sell services and merchandise.
• Set and strive to improve selling skills and sales goals.
• Adhere to company policies and procedures across manuals and memos.
• Asist in daily store operations, lists, shipments, and maintenance.
• Present merchandise to promote sales using product knowledge guidance.
• Identify merchandise needs and pricing concerns for management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and report potential fraud risks.

Skills

Customer service

Interpersonal skills

Team player

Attention to detail

Fast-paced environment

Job description

HB: 00720 West Memphis, Arkansas (Meadowbrook Square)

Hourly

$12.10 - $12.10

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To

Store Manager

Summary

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

Essential Duties And Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
  
  

Supervisory Responsibilities

• There are no supervisory responsibilities for this role.
  
  

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.
  
  

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