Retail Sales Associate: Customer Service Pro

Hibbett; Missouri; On-site; USD 10,228 - 14,568; Full time

Job summary

Hibbett in the United States is seeking a Sales Associate to deliver quality customer service and drive product sales in an Operations department setting. The role emphasizes knowledge of products, adherence to visual and service standards, and promoting promotions to help retain customers.

The position is hourly and non-exempt, reporting to the Store Manager. It requires the ability to engage customers, promote services, and support daily store operations with a team-focused attitude.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service per the manual and assist customers as they enter the store.
• Promote and sell services and merchandise offered by the organization.
• Set and strive for sales goals and track overall performance.
• Uphold company policies and standards from manuals and memos.
• Assist daily store operations including shipments and maintenance.
• Present merchandise to promote sales and follow product knowledge guidelines.
• Consistently achieve and exceed sales targets and communicate needs to management.

Skills

Customer service

Interpersonal skills

Communication

Team player

Self-starter

Attention to detail

Job description

Hibbett in the United States is seeking a Sales Associate to deliver quality customer service and drive product sales in an Operations department setting. The role emphasizes knowledge of products, adherence to visual and service standards, and promoting promotions to help retain customers.

The position is hourly and non-exempt, reporting to the Store Manager. It requires the ability to engage customers, promote services, and support daily store operations with a team-focused attitude.