Sales Associate: Elevate Service & Drive Sales

R301US Hibbett Retail, Inc.; Charlotte (NC); On-site; USD 12,000 - 16,000; Part time

Job summary

The Sales Associate at Hibbett Retail, Inc. in Charlotte, NC provides quality customer service and drives product sales while becoming knowledgeable in each product area.

This role promotes store promotions and delivers an outstanding shopping experience, helping to acquire and retain customers and uphold company standards. Responsibilities include assisting customers, promoting services and merchandise, meeting sales targets, supporting daily store operations, and protecting company assets

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team-player and customer-focused selling.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service experience

Interpersonal communication

Team player

Attention to detail

Job description

The Sales Associate at Hibbett Retail, Inc. in Charlotte, NC provides quality customer service and drives product sales while becoming knowledgeable in each product area.

This role promotes store promotions and delivers an outstanding shopping experience, helping to acquire and retain customers and uphold company standards. Responsibilities include assisting customers, promoting services and merchandise, meeting sales targets, supporting daily store operations, and protecting company assets