Sales Associate: Elevate Customer Experience & Sales

Hibbett, Inc.; Rockingham (NC); On-site; USD 10,000 - 15,000; Full time

Job summary

Hibbett, Inc. is seeking a Sales Associate in Rockingham, NC. The role emphasizes delivering quality customer service, understanding product areas, and promoting merchandise and store promotions. You will contribute to a positive customer experience and loyalty.

The position requires the ability to work in a fast-paced environment, with a non-exempt hourly pay structure. Prior retail experience is valued, and you will report to the Store Manager in the Operations department.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and promote store merchandise.
• Promote and sell services and merchandise offered by the organization.
• Set personal sales goals and track performance.
• Adhere to company policies and procedures across manuals.
• Assist with daily store operations, including tasks from work lists and shipments.
• Present merchandise effectively to drive sales and promotions.
• Aim to consistently meet or exceed sales targets.
• Communicate product needs, pricing concerns, and operational issues to management.
• Attend staff meetings and trainings.
• Support internal controls and report any potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

Hibbett, Inc. is seeking a Sales Associate in Rockingham, NC. The role emphasizes delivering quality customer service, understanding product areas, and promoting merchandise and store promotions. You will contribute to a positive customer experience and loyalty.

The position requires the ability to work in a fast-paced environment, with a non-exempt hourly pay structure. Prior retail experience is valued, and you will report to the Store Manager in the Operations department.