Retail Sales Associate: Deliver Exceptional Service

R301US Hibbett Retail, Inc.; Rocky Mount (NC); On-site; USD 11,000 - 14,000; Full time

Job summary

Hibbett Retail, Inc. in Rocky Mount, NC is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote merchandise and promotions, acting as an ambassador of the Hibbett brand.

This role reports to the Store Manager in the Operations department; base hourly pay is $9.00 per hour, with a focus on teamwork, accuracy, and strong communication to create a positive shopping experience.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter with initiative.
• Strong attention to detail and multi-tasking ability.
• Team-player with a passion for customer service.

Responsibilities

• Provide extraordinary customer service to store guests.
• Promote and sell services and merchandise.
• Set and strive to exceed sales targets.
• Follow company policies and procedures across manuals.
• Assist daily store operations, shipments, and maintenance.
• Present merchandise to support promotions and sales.
• Identify needs, pricing concerns, and operations issues for management.
• Attend staff meetings and training sessions.
• Protect assets and report potential fraud risk.

Skills

Customer service

Interpersonal skills

Communication

Fast-paced environment

Self-motivation

Attention to detail

Team player

Job description

Hibbett Retail, Inc. in Rocky Mount, NC is seeking a Sales Associate to deliver quality customer service and drive product sales. You will be knowledgeable across departments and promote merchandise and promotions, acting as an ambassador of the Hibbett brand.

This role reports to the Store Manager in the Operations department; base hourly pay is $9.00 per hour, with a focus on teamwork, accuracy, and strong communication to create a positive shopping experience.