Sales Associate: Elevate Customer Experience (Flexible Schedule)

Victoria's Secret; Billerica (MA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount 40%

Free mental health benefits

Free product

Flexible schedule

Competitive pay

Job summary

Victoria’s Secret in Massachusetts seeks a Selling Associate to drive sales and deliver exceptional customer service with expert product knowledge. You will engage customers, assist with bra fitting, and help convert promotions into purchases.

The role includes processing transactions at the POS, replenishing stock, maintaining floor standards, and supporting floorset activities while upholding brand guidelines and a safe, welcoming environment.

Qualifications

• Excellent customer service and product knowledge are required.
• Ability to engage with customers, read cues and respond effectively.
• Maintain stock, floor standards and replenishment per brand guidelines.

Responsibilities

• Drive store sales by personally selling to customers.
• Provide exceptional customer service and assist with bra fitting.
• Process transactions accurately at the Point of Sale and reinforce purchase decisions.
• Maintain back room and floor replenishment to brand standards, and support floorset activities.
• Ensure housekeeping and loss prevention practices are followed.

Skills

Customer service

Product knowledge

Upselling

Job description

Victoria’s Secret in Massachusetts seeks a Selling Associate to drive sales and deliver exceptional customer service with expert product knowledge. You will engage customers, assist with bra fitting, and help convert promotions into purchases.

The role includes processing transactions at the POS, replenishing stock, maintaining floor standards, and supporting floorset activities while upholding brand guidelines and a safe, welcoming environment.