Sales Associate: Elevate Customer Experience

belk; Kill Devil Hills (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and driving store sales.

You will help maintain eye-catching displays, follow store procedures, and work with teammates to meet objectives while providing friendly, knowledgeable service.

This hourly role requires flexibility to work nights, weekends, and holidays, with a focus on accuracy, courtesy, and building lasting customer relationships.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.
• Must bend, reach, stretch for product and lift at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to boost product knowledge and selling skills.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control and inventory accuracy.

Skills

Customer service

Ownership

Communication

Tech proficiency

Flexible scheduling

Mobility

Job description

Belk is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and driving store sales.

You will help maintain eye-catching displays, follow store procedures, and work with teammates to meet objectives while providing friendly, knowledgeable service.

This hourly role requires flexibility to work nights, weekends, and holidays, with a focus on accuracy, courtesy, and building lasting customer relationships.