Sales Associate: Drive Sales & Deliver Customer Happiness

Habitat Charlotte Region; Pineville (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Habitat Charlotte Region in Pineville, NC, is seeking a Sales Associate to deliver exceptional customer service and support the sales team in reaching targets. You will greet customers, understand needs, and promote products while maintaining a clean, organized store environment.

Responsible for processing transactions, handling inquiries, and collaborating with teammates to hit store goals. A positive attitude and strong communication are essential in this dynamic retail setting.

Qualifications

• High school diploma or equivalent required; bachelor's preferred.
• Minimum 2 years in sales or customer service with sales targets.
• Retail experience highly desirable.

Responsibilities

• Greet customers and ascertain needs to provide assistance and information on product features.
• Maintain a high level of product knowledge to effectively communicate benefits and features to customers.
• Assist in achieving sales goals by actively promoting products and upselling when appropriate.
• Ensure the sales floor is well-organized, clean, and visually appealing to enhance the customer shopping experience.
• Process transactions accurately and efficiently using the point-of-sale system.
• Handle customer inquiries and complaints professionally, providing solutions and escalating issues when necessary.
• Collaborate with team members to achieve store goals and maintain a positive work environment.
• Participate in inventory management, including restocking shelves and conducting inventory counts.
• Support promotional activities and special events to drive customer engagement and sales.
• Adhere to company policies and procedures, ensuring compliance with all safety and security standards.

Skills

Communication

Interpersonal skills

Teamwork

POS systems

Problem-solving

Time management

Education

High school education

Bachelor's degree

Job description

Habitat Charlotte Region in Pineville, NC, is seeking a Sales Associate to deliver exceptional customer service and support the sales team in reaching targets. You will greet customers, understand needs, and promote products while maintaining a clean, organized store environment.

Responsible for processing transactions, handling inquiries, and collaborating with teammates to hit store goals. A positive attitude and strong communication are essential in this dynamic retail setting.