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Sales Associate - Days

Express

Gretna (NE)

On-site

USD 25,000 - 35,000

Full time

2 days ago
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Job summary

An established industry player in fashion retail is seeking a Sales Associate to provide an exceptional in-store shopping experience. This role involves maintaining a welcoming environment, assisting customers, and ensuring smooth operations. Ideal candidates will have strong customer service skills and the ability to collaborate effectively with team members. Join a dynamic team that values style, quality, and customer satisfaction, and be part of a company dedicated to creating confidence and inspiring self-expression.

Qualifications

  • 0-2 years of relevant job experience, minimum 6 months.
  • Proficient in the use of technology like iPads and registers.

Responsibilities

  • Maintain a clean and organized sales floor and checkout area.
  • Deliver on all aspects of the customer experience model.

Skills

Customer service skills
Verbal communication skills
Written communication skills
Collaborative skills

Education

High School or Equivalent

Tools

iPad
Registers

Job description

EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

Responsibilities

The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.

Flawless Execution

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.

Provide a Great Customer Experience

  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.

Other essential functions may occur as directed by your supervisor.

Essential Qualifications

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements

Preferred Qualifications (skills and abilities)

  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team
Closing

An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.

About the company

Express, Inc. is an American fashion retailer that caters mainly to young men and women.

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