Sales Associate / Customer Service Representative

Drybar; San Diego (CA); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Flexible Hours

Discounts on products

Free monthly services

Job summary

Drybar in San Diego is looking for fantastic Sales Associates to provide outstanding customer service and support our blowout-focused experience. You will greet guests, answer questions, and guide product recommendations.

The role offers an hourly pay range of $17.75–$23.75, paid time off, flexible hours, discounts on products, and ongoing training. A positive attitude, reliability, and strong multitasking are highly valued to serve clients efficiently.

Qualifications

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon/spa, or similar role)
• Previous experience with Point of Sale Systems strongly preferred
• High school diploma or equivalent

Responsibilities

• Provide excellent customer service to Drybar clients
• Assist customers with product purchases and membership sales

Skills

Customer service

Sales experience

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

Point of Sale (POS) systems

Job description

Overview

Drybar is a blow dry-only bar and our philosophy is simple. Focus on one thing and be the best at it. For us that’s blowouts. In fact, our tagline says it all: No cuts. No color. Just blowouts. We are looking for fantastic retail sales associates to provide excellent customer service to our clients.

Sales Associate / Customer Service Representative Benefits:

• Competitive compensation plan with potential to make between $17.75 and $23.75 per hour depending on performance and sales
• Paid Time Off, vacation and sick
• Free monthly services
• Membership sales bonus
• Flexible Hours
• Discounts on all retail products
• Clear career path to grow as a professional
• Ongoing training

Sales Associate / Customer Service Representative Qualifications:

• 1+ years’ experience in a fast paced, customer service centric environment (sales associate, retail sales associate, customer service representative, store associate, salon associate, or a similar position)
• Previous experience with Point of Sale Systems strongly preferred
• Previous salon/spa experience preferred but not required
• High school diploma or equivalent
• Ability to work at a sustained, fast pace
• Excellent problem solving and troubleshooting skills
• Track record in providing over-the-top, amazing customer service!
• Ability to multitask with ease
• Frequently required to stand and/or walk for duration of 6-8 hour long shifts
• Has the technical ability and skills to operate a point of sale system
• Problem solver – use logic and support resources to solve problems at the front desk
• Maintains professional demeanor under pressure
• Drybar follows all applicable federal, state and local laws regarding background checks

Legal Disclaimer

©2023 DB Franchise, LLC (“DBF”). Each Drybar® shop is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated Shops. All individuals hired by franchise owners’ shops are their employees, not those of DBF. Drybar® + design is are registered trademarks owned by Helen of Troy Limited and used by DBF under license.